Sr Manager, Desktop & Mobile Engineering and Experience

Position Summary:

The Sr. Manager, Desktop & Mobile Engineering and Experience is responsible for leading a team of engineers and application specialists in designing, configuring, and maintaining our associate facing computing environment. The Sr. Manager will manage our workspace landscape as a service. The right candidate will maintain, support, measure, recommend and own action for the area. This role is responsible for evolving PVH's future device strategies. This role must have prior background implementing and supporting Microsoft 365, Intune/SCCM/JAMF, and has a deep passion for modernizing the workforce.

Position Responsibilities/Accountabilities of the Job:

• Coordinate and manage the design, build, deployment and maintenance of personal computer operating system images, virtual desktops, and other application delivery platforms. A strong focus on Autopilot or other automated imaging solutions.
  
• Manage and maintain system platforms required to support the end user computing environment such as Intune/SCCM and JAMF. Deep knowledge of MAC management in Microsoft 365 are needed.
  
• Coordinate efforts with IT Security to develop and maintain a strong security posture on our end user devices leveraging GPOs, Intune, Defender, and ATP
  
• Manage a VDI environment
  
• Manage and participate in the design and implementation of software deployment packages and scripts to ensure timely, consistent and successful deployment of new and updated software installations
  
• Responsible for developing a strategic roadmap bridging technologies in alignment with business needs
  
• Coordinate and assist with day to day operational activities such as patching, application packaging and troubleshooting issues
  
• Coach, mentor and develop skills and capabilities of team members to build a cohesive and collaborative team
  
• Establish and build strong working relations and partnerships with Business Units to help improve the end user experience
  
• Ongoing evaluation, selection and effective use of deployment tools/systems
  
• Serves as focal point of communication for major service outages/escalations
  
• Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
  

Qualifications & Experience:

Education: Bachelors Degree Required

Experience:

• Advanced experience - typically 8 - 15 years of experience
  
• 10+ years demonstrable experience with Microsoft Windows and MAC based operating systems
  
• Solid understanding of Microsoft O365 Strong working knowledge of application and image deployment tools such as SCCM, Intune and Autopilot Deep knowledge of Enterprise IOS management for Corporate and BYOD Extensive knowledge on security tools Knowledge of Citrix, Microsoft and other virtualization software Knowledge of Desktop application Packaging
  
• P referred licenses but not required: ITIL; Intune; Office 365; JAMf (Mac)
  

Knowledge/Skills Required:

• Strong writing and communication skills; ability to write business requirements and functional specifications
• Strong customer service orientation
• Strong leadership ability; able to work with and effectively lead a team; collaborate and decide on solutions that support the business
• Strong project management skills: Plan, organize, monitor, and control projects, ensuring efficient utilization of resources, to achieve project objectives and deadlines
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Ability to weigh business needs against security concerns and articulate to management
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
• Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization

Knowledge/Skills Preferred:

• O365 Administrator or higher preferred
  
• Intune or other Certifications a plus
  
• Experience with Anti-spy-ware solution
  
• ITIL or formal Service management training
  

PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH