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Customer Service & Logistics Specialist

Tiffany & Co.
Geneve, Switzerland
Closing date
27 Apr 2023

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Full Time
The CS and Logistics Specialist supports the CS and Logistics Manager in the full life cycle of the Operations Department.

He/She performs routine administrative tasks related to Inbound/Outbound shipments and warehouse operation activities; supports in the checks of freight invoices issued by the external logistic partner; support in ensuring that the service request have been followed and maintain liaisons with suppliers/customers to ensure that In/Out Shipments are received in an organized manner and on time.

He/She supports all the CS tasks in cooperation with the team. He/She will support in the ongoing and future logistics projects.

Key Accountabilities
  • Assist the CS and L. Manager in the full life-cycle of the department: projects, various activities on a daily, weekly and monthly basis;
  • General support to understand the operations needs.
  • Assist the Logistics colleagues in all the administrative tasks, with the external partner and with the suppliers/customers.
  • Assist the Customer Service colleagues in all the related task

Required Qualifications
  • Degree in Economics, Engineering, or other related fields
  • 2 years' experience in a similar role in a well-structured international Company (Luxury or Watch Industry considered a strong plus)
  • Good knowledge and experience of International best logistics practices and all relevant import & export regulations worldwide (including CITES expertise for import and export)
  • Proficient user: Office and ERP Skills (Navision would be considered a strong plus)
  • Fluent written and spoken English and French any other European Language would be considered a plus
  • Organization and ability to handle multiple tasks at the same time
  • Details and Precision Driver
  • Problem solving & effective communication skills
  • Co-operative attitude, positivity, flexibility and strong team player
  • Willingness to grow in a multinational Corporation

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