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Senior Analyst, Workday Time & Absence

Employer
Ralph Lauren
Location
Bangalore, India
Closing date
18 Jul 2023

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Function
Operations
Level
Senior Manager

Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
The Sr. Analyst, People and Development Information Technology plays an integral role in the production operational support of a global Workday HCM, Absence & Time tracking solution for Ralph Lauren. This person partners with the functional areas of the People and Development (P&D) function as well as the business community, as needed, to provide and support innovative in global HCM & Absence space. The Analyst supports the HR Information technology team leveraging prior knowledge of Workday business process align business needs with Workday best practices.

Essential Duties & Responsibilities

* Serves as a first line resource on Global support, troubleshooting issues with Workday processes, notifications, etc.
* Applies Workday functional and technical experience to resolve production problems, and to develop new solutions to the workday Time & Absence , Time tracking and Workday HCM solution, as requested by P&D users
* Partner with various P&D partners and IT teams to ensure that production problems are addressed efficiently.
* Resolves the functional issues and supports day-to-day P&D business team queries
* Should be able to handle support issues, maintenance & enhancements in Time & Absence projects & Support the P&D users in test executions
* Prepares and maintains Workday user documentation
* Participates in deployment of semi-annual Workday releases
* Maintain and track the work task status in Jira

Experience, Skills & Knowledge

* Demonstrated experience in supporting a large global Workday HCM, Absence & Time off environment day to day operations is essential
* Understand the business process configuration, so that any issues that arise in day-to-day production situations can be analyzed and corrected
* Strong presentation skills and ability to convey technical information to non-technical users
* Build test plans and execute tests under the supervision of Manager, Business Shared Services
* Functional experience in
* Workday Absence & Time off
* Workday Time Tracking (Good to have)
* Workday HCM
* Knowledge of ticket tool system (Service Now & Jira are desirable) to prioritize, manage service request
* Excellent organizational, verbal, and written communication skills
* Critical thinking and analytical abilities #JR1

Company

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