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Senior Manager -Inbound Transportation & Customs

Employer
Ralph Lauren
Location
Casalecchio di Reno, Italy
Closing date
14 Nov 2023

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Function
Operations
Level
Senior Manager

Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
We are looking for a Senior Manager, Inbound Transportation & Customs to work with Ralph Lauren's transportation providers to deliver consistent, reliable inbound transportation services. Through day-to-day tactical oversight, the manager will ensure RL's providers remain aligned with RL service expectations. Reporting to the Head of Transportation EMEA, the manager will lead a team of 6 people and directly 3rd party partners charged with air, ocean, truck, parcel transport modes & port drayage delivering from global factories to RL's EMEA Distribution Center in northern Italy to meet KPI standards. The successful candidate will have a strong focus on strategic execution delivering supply to meet demand forecasts.

Essential Duties & Responsibilities

* Serves as key point of contact with RL's inbound transportation providers
* Ensures transportation partners provide timely and accurate shipment status updates to RL systems
* Runs daily status reports to identify partners performance exceptions and addresses promptly
* Monitors providers' compliance to Ralph Lauren SOPs and addresses gaps or escalates to senior leadership team appropriately
* Works with RL Customs brokers supporting compliant import processes, including transit from ports of entry to the EMEA DC bonded warehouse
* Works closely with origin operations aligning on service and cost
* Works with RL Global Transportation Control Tower based in Hong Kong to ensure timely ex-factory departures and matching to mode and service options to meet expected in-DC dates
* Works with RL Global Transportation Control to coordinate on global bid & procurement processes, inputs & outcomes
* Provides partners with data quality feedback
* Coordinates shipment prioritization to support the business, working closely with the Planning and Distribution Center teams to achieve supply-demand optimization
* Assists Global & EMEA Heads of Transportation with special projects - eg. network optimization studies, service and rate analysis, lead-time improvement initiatives
* Oversees freight payment processes for EMEA Inbound Transport
* Develops and retains top talent, focusing on continuous improvement mentality
* Serves as the key link between internal and external partners fostering and growing relationships
* Be able to work across multiple geographic regions as needed

Experience, Skills & Knowledge

* Expert knowledge of customs & international transportation in multiple modes
* Ability to effectively communicate with individuals/groups from varied backgrounds and skill levels
* Effective verbal and written communication skills
* Effective presentation skills
* Advanced competency in Excel, and other desktop software
* Ability to work effectively in a team and/or project environment
* Ability to manage people and delegate to optimise team efficiency and performance
* Detail and multi-task oriented
* Maturity to make effective decisions and accept ownership
* Assertive, self-motivated, strong work ethic
* Able to work with little supervision/direction
* Surfaces issues and drives to resolution
* Strong time management skills
* 5-10 years working in international transportation & customs operations
* 3-5 years managing a team in international transportation & customs operations
* University Degree or 3rd level equivalent, preferably in Logistics
* Understanding of optimization techniques, routing tools and performance metrics
* Experience working with international shipping lines and/or air & ocean forwarders Attach your resume in English

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