Sales Lead

Ralph Lauren
Madrid, Spain
Closing date
28 Jun 2023

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Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
* Emocionantes oportunidades laborales
* Beneficios de empresa y descuentos en productos de la marca
* La oportunidad de aportar tu experiencia y tu sello personal en el trabajo

Essential Duties & Responsibilities
* Dar soporte al equipo de venta, en ausencia de los managers, asegurando una excepcional atención al cliente, para maximizar las ventas y las oportunidades comerciales en tienda o fuera de ella
* Construir y mantener una base de datos de clientes, VIC Super VICs leales haciendo uso de las herramientas digitales y de clienteling
* Comunicar, motivar y energizar al equipo para maximizar los resultados de la tienda haciendo uso de los KPIs Liderazgo y motivación
* Dar soporte a los managers para crear un ambiente de trabajo inclusivo con una mentalidad donde el cliente es lo primero
* Dar soporte al equipo, en ausencia de los managers, a través de los KPIs, para conseguir los objetivos de venta y la rentabilidad de la tienda
* Dar soporte a los managers en el desarrollo del equipo en cuanto a conocimiento del producto y cultura de venta Operaciones
* Experto en clienteling y otras herramientas digitales de Ralph Lauren, procesos, gestión de caja. Capacidad para interpretar informes comerciales clave para obtener los resultados
* Mantener y desarrollar los estándares operacionales y visuales de la marca
* Comunicar a los buyers y a los managers el feedback facilitado por los clientes y el feedback sobre producto. Coordinar iniciativas de marketing o cambios de precio

Experience, Skills & Knowledge
* Energético/a, apasionado/a, orientado/a a resultados y que trabaje en equipo
* Experiencia en marcas premium/lujo con probada experiencia en posiciones de management
* Excelentes habilidades comunicativas y profundo conocimiento de producto


Ralph Lauren, whose name is synonymous with American lifestyle, timeless design and impeccable quality, is a cultural icon who has built the Ralph Lauren Corporation into one of the most successful companies in the world. As the first designer to produce a complete lifestyle vision, Mr. Lauren created a global brand exemplified by style, sophistication and the utmost attention to detail. Today, the Company is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances.

Since 1967, Ralph Lauren has cultivated the iconography of America, as well as that of Europe and the exotic themes of other cultures, redefining a style of luxury that is recognized and coveted around the world. “I have always had a clear vision,” he said. “I wanted to develop quality products and create a whole world around that. It means taking risks, going with what you feel, but never losing sight of your vision and conviction.”

At Ralph Lauren, we like to inspire—and to be inspired. Our teams are dynamic, collaborative and innovative—and we are always looking to build them with the strongest, most inspiring people in the world.

Find Us
New York

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