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Store Manager- Calvin Klein- San Marcos, Texas

Employer
Calvin Klein
Location
San Marcos, Texas, United States of America
Closing date
22 Aug 2023

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Function
Retail
Level
Manager
Hours
Full Time

Job Details

POSITION SUMMARY

Store Managers lead the effort to exceed expectations, provide exceptional service and display passion for our brand. They are responsible for conducting strategic business analysis, leading a team focused on delivering top line sales results and managing controllable expenses. Store Managers own the recruitment, talent development, and performance management of their store team.

RESPONSIBILITIES

Customer Experience
  • Drives the effort to greet and offer assistance to every customer and provides real-time coaching.
  • Empowers the store team to make decisions that align with brand standards, prioritize delivering an exceptional customer experience and always place our customer first.
  • Cultivates an environment centered around an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
  • Assesses trends and opportunities within the store and market; implements strategies that support the brand standards, customer service expectations, and connect the store's goals to the larger business objectives.


Commitment to Efficiency
  • Oversees merchandising execution; analyzes top selling and slow selling items and makes store-based merchandising decisions that align with brand standards and drive sales results.
  • Enforces all company tools, policies and procedures; provides loss prevention training and coaches the store team to maintain awareness and report concerns.
  • Directs payroll and scheduling strategies in alignment with budgets; oversees store financials including expenses and inventory.
  • Conducts strategic business analysis and planning; communicates opportunities to senior leadership.


Associate Morale
  • Sets the staffing strategy and recruits top talent to ensure a best-in-class team; evaluates current talent and manages succession planning.
  • Motivates and inspires the store team to achieve sales goals and uphold brand standards; models expectations, recognizes outstanding performance and maintains a focus on team development.
  • Demonstrates a sense of pride, commitment, and passion for the brand and our customers; treats customers and the store team professionally, courteously, and respectfully.
  • Celebrates and embraces individuality, inclusion and partnership, builds relationships and seeks out feedback for continuous self-development.
  • Champions innovation and change, drives company initiatives, and fosters a continuous improvement environment.


QUALIFICATIONS
  • Minimum of 5 years of retail store management experience required.
  • Bachelor's/Associate degree preferred; high school diploma/equivalent required.
  • Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
  • Excellent communication and time management skills.
  • Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.


TÍTULO: Gerente de tienda

RESPONDE A: Gerente de distrito/Gerentes de área

CLASIFICACIÓN DE TRABAJO: Exento

RESUMEN DE POSICIÓN

Gerentes de tienda lideran el esfuerzo de exceder expectativas, ofrecen servicio excepcional, y muestran la pasión por nuestra marca. Son responsable de conducir análisis estratégicos para el negocio, liderar un equipo enfocado en entregar resultados altos de ventas y gestionar gastos controlables. Gerentes de tiendas son responsable por reclutar, desarrollar talento, y el rendimiento de su equipo de tienda.

RESPONSABILIDADES

La experiencia del cliente
  • Exige el esfuerzo de saludar y ofrecer asistencia para cada cliente y ofrece entrenamiento en tiempo real.
  • Empodera el equipo de tienda para hacer decisiones que alinean con los estándares de la marca, prioriza la experiencia excepcional del cliente y siempre priorizar al cliente.
  • Cultiva un ambiente centrado en el conocimiento del producto y promociones para ayudar explicar el valor y construir la lealtad de la marca.
  • Evalúa la dinámica y oportunidades dentro de la tienda y el mercado; implementa estrategias que apoyan los estándares de la marca, expectativas del servicio al cliente, y conecta las metas de la tienda a los objetivos de la compañía.


Compromiso a la eficiencia
  • Supervisa la ejecución de comercialización de la mercancía, analiza los productos más altos y bajos en ventas y toma decisiones en la comercialización en cual alinean con los estándares de la marca y entregan resultados de ventas.
  • Impone todas las herramientas de la compañía, políticas y procedimientos; ofrece entrenamiento de prevención de pérdidas y entrena el equipo para mantener concientización y reportar preocupaciones.
  • Dirige pago de sueldos y estrategias de programación de horarios en correspondencia con el presupuesto; supervisa las financias de la tienda, incluyendo gastos e inventario.
  • Conduce análisis estratégicos para el negocio y planificaciones; comunica oportunidades con sus dirigentes.


La moral de los asociados
  • Determina estrategia de horarios y recluta el mejor talento para asegurar el mejor equipo en la tienda; evalúa talento corriente y planea en cómo desarrollar el talento para obtener otras responsabilidades.
  • Motiva e inspira el equipo de la tienda para cumplir metas de ventas y mantener los estándares de la marca; sostiene expectativas, reconoce rendimiento excepcional y mantiene un enfoque en el desarrollo del equipo.
  • Muestra orgullo, compromiso y pasión para la marca y nuestros clientes; trata a los cliente y equipo de la tienda profesionalmente, cortésmente y respetuosamente.
  • Celebra y acepta la individualidad, inclusión y colaboración, construye relaciones y acepta consejos para poder desarrollar individualmente.
  • Acepta innovación y cambio, dirige iniciativas de la compañía, y mantiene un ambiente en cual siempre hay espacio para mejorar.


CALIFICACIONES

  • Mínimo de 5 años de experiencia en tiendas minoristas requerido.
  • Título de bachillerato o asociado preferido; diploma de secundario o equivalente requerido.
  • Horario flexible requerido, incluye noches, fines de semanadas y turnos de noche; viajes pueden ser exigidos.
  • Habilidades excelentes de comunicación y cómo manejar el tiempo.
  • Poder caminar, pararse, alcanzar y agacharse por tiempos largos y poder cargar hasta 20 libras.


PVH Corp. or its subsidiary ("PVH") is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH also has a strong corporate commitment to inclusion, diversity and to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. To achieve these goals, across the United States and its territories, PVH prohibits any PVH employee, agent or representative from requesting or otherwise considering any job applicant's current or prior wages, salary or other compensation information in connection with the hiring process. Accordingly, applicants are asked not to disclose this salary history information to PVH

Company

For five decades, CALVIN KLEIN has been a cultural catalyst, creating a legacy of iconic imagery and provocative conversation while retaining its American DNA and youth-inspired designs. Our associates are a group of talented individuals with unique personalities and perspectives. At CALVIN KLEIN, we take risks, embrace differences and strive to make a positive impact on the world. Above all, we care passionately for the brand, our customer and each other. Founded in 1968 by Calvin Klein and his business partner Barry Schwartz, CALVIN KLEIN is one of the world’s largest and most successful designer fashion brands. We are driven by our associates, creating one of the most visionary workforces in fashion. We are proud of who we are, what we do, and the future we are creating. Global retail sales of CALVIN KLEIN products exceeded $8 billion in 2017, and CALVIN KLEIN branded products are distributed in 110+ countries. CALVIN KLEIN employs a worldwide network of over 10,000 associates and operates more than 2,000 free-standing stores globally. Calvin Klein, Inc. was acquired by PVH Corp. in 2003.

Company info
Telephone
020 589 9888
Location
Danzigerkade
165
Amsterdam
Netherlands
1013 AP
NL

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