LOA Administrator

Neiman Marcus Group is a relationship business that leads with love in everything we do-for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences

Your Role:

As a member of the People Services Team, the LOA Administrator will serve as the subject matter expert on leave of absence responsible for administering and supporting the company's leave of absence and accommodations programs, including ADA, FMLA, and other personal leaves of absence. Effectively coordinating claims to include general administration, comprehensive claims management, and compliance. This role will serve as a liaison who processes leaves and provides timely notification and communication between associates, managers, and People Services Business Partners.

What You'll Do:

• Coordinates and administers all associates leave programs including, but not limited to, FMLA, Non-FMLA, ADA, maternity or parental leave, medical or disability leave, military, etc. in compliance with Federal, State, and Statutory legislation.
• Serves as the primary point of contact for leave requests communicating directly with associates, third-party vendors and People Services Business Partners
• Counsels associates regarding leaves of absence, including leave policies, tracking, and change updates. If applicable, educate associates about benefits and pay continuation and assist with associates' return to work process or separation
• Partners closely with all People Services Operations, Legal, Associate Relations, Total Rewards, Payroll, PS Business Partners, and managers, where applicable, on all leave cases and workers' compensation claims. Meets regularly with PS Business Partners to review claims' status and develop strategies for resolution
• Maintain strong relationships with vendor partners (Absence Management and Disability-Matrix) and internal stakeholders to ensure processes are functionally integrated. Maintains all leave policies and facilitates updates as needed.
• Identify and propose processes to ensure the administration of leave programs is managed efficiently and effectively.
• Partners with internal teams to ensure the system of record requirements is updated by all leave policies and documentation is maintained and current for associated associates' leaves.
• Demonstrates proficient understanding of PS programs, policies, and benefit plans, to quickly resolve issues or concerns.
• Develops, generates, and maintains tracking reports to analyze leave data, identify trends, and deliver recommendations to ensure compliance with federal, state, and local laws and regulations.

What You Bring:

• Exemplary customer service orientation, including demonstrated ability to lead self and a team that consistently
• Bachelor's degree or equivalent experience of 2 to 4 years of experience in HR, Leave Management or Benefits
• Basic software applications (e.g., Outlook, Word, Excel, Internet, Email).
• Experience using Ultimate Kronos Group (UKG) software is preferred but not required
• Possesses solid working knowledge of the relevant subject matter. Strong knowledge of LOA practices and laws - United States.
• Strong oral and written communication skills. Ability to build collaborative relationships at all levels within the organization. Superb People skills. Sound judgment and decision-making skills.
• Ability to multi-task and prioritize.
• Strong time management skills are required.

Inclusive Benefits

• Medical, Dental, and Vision Benefits, including wellness and healthy lifestyle support, for associates, spouses, domestic partners, and children
• Flexible Spending Account for eligible medical and dependent (day care) expenses
• Disability Benefits, including Short-Term Disability providing income replacement up to 26 weeks
• 16 weeks Paid Parental Leave, 2 weeks of Paid Family Leave, and Adoption Support of $10,000
• Paid Time Off, including 6 paid holidays, 3 weeks vacation, 3 volunteer days, 7 sick days, and 2 personal days per full year of service
• Retirement Savings Plan (401K) with NMG matching and $20,000 Term Life Insurance paid by NMG with additional voluntary coverage available
• Financial Solutions, including Credit Union membership, pay advances via PayActiv, tuition reimbursement, and scholarship opportunities
• NMG Associate's Core Discount of 30% with multiple in-store opportunities for an additional 30% off across select brands
• NMG Matching Gift Program up to $2,000 to eligible non-profits, Hardship Assistance Grants up to $7,500 for Associates, and a volunteer opportunity hub through NMG's All Heart Program
• Personal and Professional Development Opportunities with 16,000+ online learning opportunities, including NMG's Fashion Your Future, LinkedIn Learning, MasterClass, BetterUp, Connected Leaders Academy, 9 Associate Community Networks, and additional personalized learning experiences
• NMG Discount Marketplace featuring 1,000s of products and services with over $5,000 in saving

About Us

As one of the largest multi-brand luxury retailers in the U.S., with 3,000+ of the world's most desirable brand partners, we're delivering exceptional products and intelligent services enabled by our investments in data and technology. Through the expertise of our associates, we deliver and scale a personalized luxury experience across our three channels of in-store, eCommerce, and remote selling. Our NMG|Way culture, powered by our people, combines individual talents into a collective strength to make life extraordinary. Our brands include Neiman Marcus and Bergdorf Goodman.

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

As a woman co-founded, majority women-led organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate America's few openly gay CEOs, Neiman Marcus Group is proud to celebrate associates from different backgrounds, experiences, and communities. We've made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authentic self is encouraged.

We are committed to providing reasonable accommodations during our Talent Attraction process. If you have a disability and need assistance or an accommodation, please reach out to us at ApplicantSupport@NeimanMarcus.com .