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Omnichannel Operations Specialist

Closing date
2 Jun 2023

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Job Details

We are looking for a talented and enthusiastic Omnichannel Operations Specialist based in our HQ Milan. The ideal candidate will be part of our Global Omnichannel Operations team. Reporting directly to the Global Omnichannel Operations Project Manager.

What you will do:

You will play a key role in supporting the planning, development and implementation of all digital and technological Omnichannel Operations projects.

You will coordinate with all the Regional Operations team for the in-store training and rollout of all digital and technological Omnichannel Operations projects.

You will follow up and support all the Regional Operations team to guarantee the success of each project and monitor each project KPIs.

You will prepare projects meeting minutes, keep projects documentation always up to date, and prepare great projects presentations for Top Management and all the other business areas.

What we are looking for:

  • Proven working experience of at least 3 years in a similar role within fashion, luxury or retail industry
  • Academic background in Economics / Mangement or similar degrees
  • Fluent in english written and spoken
  • Strong working knowledge of Microsoft Office (especially Excel and Power Point)
  • Microstrategy, Jira and Confluence knowledge would be considered as plus
  • Solid organizational and project management skills
  • Proactive and enterprising spirit
  • Methodical, detail-oriented, with multi-task approach and excellent time-management skills
  • Great analytical ability


Moncler was born in 1952 in Monestier-de-Clermont - a small village in the French Alps, with a focus on technical clothing for the mountain. Now an Italian luxury brand, Moncler forms part of the Moncler Group alongside Stone Island, which was acquired in 2021. United by the “beyond fashion, beyond luxury” philosophy, these two Italian brands aim to interpret the evolving cultural codes of the new generations.


Remo Ruffini, Moncler Group Chairman and CEO, took over the company in 2003, when the Moncler brand underwent a process of repositioning and elevation, achieving a more distinctive and exclusive positioning for Moncler.


Over the years, Moncler has merged design with ongoing technological research, combining style with functionality. The three dimensions of the brand are represented by Moncler Collection, dedicated to sophisticated timeless designs; Moncler Genius: a platform for co-creation and creative expression; and Moncler Grenoble: for peak technical performance in the outdoors all year round.


In everything it does, Moncler is driven by the desire to innovate, while remaining true to its heritage, it strives for continuous and uncompromising quality, pursuing challenging new goals with the ambition to respond to the environmental and social challenges the world is facing.


People are at the center of every business decision, from Moncler’s clients to its community of employees, who are the architects of the brand’s past success - and the key to its future growth.



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Via Solari 33

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