International Coordinator

FIGS is seeking a Coordinator to join the International team. As a key member of our team, you will be supporting our analysis and execution, delivering a localized customer experience from marketing to website, across 10+ international countries. In your role, you will develop an understanding of the differences between each market's customer demographic, communication, and purchasing behaviors, and support the team in the optimization of the customer experience based on these preferences. You will work cross functionally with the broader Marketing department, Site Merchandising, Brand, and Data teams. As a critical team member in the fastest growing area of the company, you must enjoy the pace and complexity of the entrepreneurial environment, and have strong problem solving and organizational skills. This role will report directly to the Director of International Marketing.

What you'll do:

• Partner closely with Director of International Marketing to optimize customer journey for each market
• Merchandise website for country-specific needs and preferences, focusing on collection merchandising and website asset management
• Facilitate implementation of translated assets for website and marketing communication
• Analyze website performance using data to inform insights on optimal paths to conversion
• Conduct robust competitive research (product offering, market proposition, website experience) and develop market insights
• Assist in developing creative briefs and new customer acquisition initiatives for various markets
• Support ad hoc projects to drive international growth
• Work with range of cross-functional teams including Site Merchandising, Marketing, Brand, and Data

About you:

• Interest in entrepreneurial, fast-paced, business development
• Interest in e-commerce and marketing
• Experience with Excel and ability to draw conclusions from data
• Experience in site analytics tools (Google Analytics and Heap) a plus
• Outstanding written, verbal, and presentation creation skills
• Self-motivated team player with excellent communication and organizational skills
• Fluency in multiple languages is a plus!

FIGS Compensation and Benefits

Pay Range

• At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $16/hr and $22/hr. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits

• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan

• Other compensation and benefits offered include:
• Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Ginger, Headspace, and Gympass. 100% FIGS-sponsored life insurance and disability insurance
• Amazing 401(k) program, with a company match up to the first 6% of your contribution
• Generous paid time off - We have 11 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
• Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
• FIGS Friends and Family 25% off Discount for FIGS apparel
• Access to FIGS Vet, Discounted Pet Daycare, and so much more...

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us...

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.