Senior Manager Retail Business Systems (m/f/d)

Hugo Boss
City, Germany
Closing date
28 Jun 2023

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Job Details

HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over 17,000 employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion!

Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!

Global Retail Services wants to inspire market and customer trust by adding customer centric value through services, tools and experiences in partnership.
Are you motivated to shape the future of the global retail network of HUGO BOSS with more than 1200 point of sales globally?
We are looking for a Senior Manager Retail Business Systems (m/f/d) who is excited to rollout new systems and processes to our retail stores globally.

What you can expect:

  • Manage the prioritization of activities and projects based on the division's strategic objectives to drive forward the Retail Business Systems provided in BOSS and HUGO Stores globally - with a focus on a global cash desk and its rollout incl. a mobile approach
  • Through your Retail knowledge and interactions with Retail Operation teams in the markets you will provide systems, applications and toolsthat meet the requirements of the markets and the strategy of HUGO BOSS and are aligned to future requirements for global use
  • Close contact with Retail Operation in the markets will enable you to raise awareness of Retail requirements in the business, to ensure that project prioritisation across the business considers the impact on retail and how to generate the new In-Store and Customer Experience defined in our Global Retail strategy

Your profile:

  • Minimum 5 years experience in Retail
  • Direct store experience or area management experience a plus
  • High customer orientation and love for fashion
  • Good SAP Retail knowledge especially in transaction handling and sales audit
  • Experience in system rollouts, e.g. cash desk systems and/or SAP
  • Innovation orientation, especially related to instore tools and systems
  • Proven track record of successful project work as well as change management skills
  • Profound time management, prioritization and organisational skills required, experience in project management ideal
  • Team player and skills to motivate project teams and wider colleagues
  • Willingness to travel internationally and intercultural competencies essential
  • MS Office including Outlook, Powerpoint and Excel useful
  • English fluency required (both written and spoken)

Your benefits:
  • Become a brand ambassador and benefit from exclusive outfits for your personal and professional lives through our clothing allowance.
  • We value your commitment. In addition to the commission, you will receive an employee discount as well as high-quality teamwear.
  • Your excellence is our success. We support your personal and professional development with our tailor-made learning and development formats.
  • The best shopping experience for you and your customers: tools like Store IQ and Click & Collect enable you to work in a digitally integrated way.

We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.

Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.


HUGO BOSS is one of the leading companies in the upper premium segment of the global apparel market with some 14,000 employees around the world. Diversity is what shapes our company and makes us strong. People from a wide range of different nationalities put their knowledge, skills and experience to work for HUGO BOSS. This ensures an impressive variety of ideas and solutions. What unites us is our passion for our products and pride in our work.

Our vision is to be the most desirable premium fashion & lifestyle brand, and therefore we put our customers at the heart of everything we do.

In order to address customers clearly and consistently, we offer two brands: BOSS and HUGO. While they are clearly distinguishable from each other in terms of their individual attributes and target customer, both brands embody our values of quality and fit, innovation and sustainability.

If you are looking for an exciting opportunity to advance your career as an expert or executive and are passionate about the fashion and lifestyle industry, you’ve come to the right place. Take the next step and find the perfect job for you.

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