Office Assistant

OFFICE ASSISTANT

Founded in 1885, Turnbull & Asser is a British shirt maker, creating luxurious shirts and ties in its workrooms. Priding itself on superior craftsmanship and personal service, these qualities were recognized by HM King Charles III with the bestowal of a Royal Warrant in 1980. Rich in history and yet forward-thinking, Turnbull has dressed influential men and women including royalty and captains of industry to artists and stars of stage and screen in beautifully made English shirts. Today, the heritage brand continues to focus on ready-to-wear, Made to Measure, and Bespoke shirts and ties at the centre of its clothing range for individuals that appreciate quality and craftsmanship.

Job title:

Office Assistant Outline of Role: To be the main point of contact for employees, customers and clients. To manage and maintain the office environment for a smooth and efficient office.

Role Details 

• Main point of contact for all employees, customers and clients

• Manage office facilities

• Monitor and manage inboxes, faxes and post

• Screening telephone calls, enquiries and requests, and handling them appropriately

• Efficiently resolve any customer queries

• High-level customer service to VIP clients

• Organising Company events and conferences

• Diary/calendar management and appointment making

• Provide all aspects of organisational and administrative support for the Company

• Ensuring all office stock is maintained and replenished as and when is needed including stationary and IT equipment

• Ensuring Health & Safety aspects are up to date

• Dealing with correspondence, complaints and queries

• Organise meetings, prepare letters, presentations and reports as and when necessary Turnbull & Asser

• Implementing and maintaining office administrative systems

Requirements: The ideal candidate will possess the following characteristics

• Professional, confident, calm and efficient

• Ability to work under pressure, multi-task and prioritise

• Problem solving without supervision

• Ability to troubleshoot and manage expectations

• Good writing, communication and representative skills

• Ability to interact with professionals at all levels and maintain relationships

• Good IT skills

• Excellent telephone manner, have a “can-do” attitude

Hours of Work: Monday-Friday 9am-6pm at Mayfair Head Office