Jeweler - Near Amsterdam Airport (Netherlands)

Tiffany & Co.
Netherlands, Netherlands
Closing date
20 Oct 2023

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Full Time
Position overview:

The Tiffany Service Center Jeweler:
  • performs a variety of technical and operational duties in regards to repairs and alterations for new and customer owned jewelry in its market.
  • works with all precious metals, including platinum, gold and silver as well as other specialty materials.
  • is expected to perform services using standard jewelry techniques including soldering, laser welding, fabrication, assembly, gluing, enameling, finishing, hallmarking, stone setting, etc.
  • possesses a deep knowledge of jewelry materials including metal assay and gemstone identification and sensitivity.
  • understands workshop safety and ensures risks are minimized.
  • will provide basic watch services of battery and strap changes and bracelet lengthenings and shortenings.
  • will also provide machine engraving and embossing services.

Key Accountabilities
  • Perform servicing on all orders according to Tiffany & Co. standards.
  • Quality - Complete all craft work according to Tiffany quality and design standards; read, understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate; perform "specialty craft work" e.g. complex setting, enameling as appropriate to skill set and work mix.
  • Productivity - Meet or exceed established productivity standards based on work mix and role.
  • Organization - Maintain orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to management. Maintain an organized bench and work space. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures.

Knowledge and development :

  • Develop a working knowledge of Tiffany & Co. products including but not limited to designers, collections, materials, methods of manufacture and repair techniques.
  • Proactively seek and apply new skills and techniques that result in quality, safety or productivity improvements.
  • Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement. Service center support:
  • Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.
  • Occupational health and safety:
  • Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
  • Maintain a safe workstation free from risks. Immediately report any safety incidents, including "near misses", to management
  • Contribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure.

Required Qualifications :
  • High school diploma or equivalent
  • Minimum 2 years of experience
  • Soldering experience
  • Laser welding experience
  • Diamond setting experience
  • Flexible work schedule and ability to work overtime as needed
  • Strong attention to detail
  • Client service orientation
  • Fluent English language skills - Reading, Writing, Verbal
  • Ability to shift tasks quickly to meet daily business needs
  • Strong initiative and the ability to work without constant direction
  • Excellent organizational abilities to manage and prioritize multiple tasks
  • Demonstrated ability to identify and provide resolution for areas of improvement
  • Ability to inspire trust, fairness, integrity, and professionalism with staff members as well as management
  • Ability to work with cross functional teams.
  • Detail oriented ability to communicate effectively with different levels of management
  • Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment

Preferred Qualifications
  • Degree from jewelry technical/design program
  • Completion of Graduate Gemology degree or completion of course
  • Tiffany & Co. product knowledge
  • Watch knowledge
  • Embossing and/or machine engraving experience
  • Inventory management experience
  • Experience with Microsoft Teams
  • Engineering ability
  • Fabrication experience
  • Assembly experience



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