Waitstaff Associate - Landmark

Optimize the Environment

• Deliver exceptional attention to the client upon the start of their Tiffany journey and ensure outstanding hospitality throughout their visit
• Anticipate clients' needs by learning their preferences and partnering with client advisors to serve food and beverages choices based on client's preferences.
• Prepare and serve petits fours, hot and cold drinks such as coffee, tea, and specialty beverages
• Describe menu items to clients/guests, taking orders and servicing them.
• Ensure permanent readiness of these spaces, equipment and supplies to accommodate with any unexpected request.
• Perform all duties with discretion, professionalism, and a pleasant demeanor
• Responsible for the general upkeep and appearance of the store hospitality related aspects and areas.
• Effectively communicate and take initiative when cleaning is required, before and after selling appointments
• Maintain a clean and organized hospitality area
• Clean and sanitizing work areas, utensils and equipment, service and seating areas. Keep up-to-date on all safety and hygiene policies.
• Assist with special projects, offsite errands, hospitality tasks and events as needed

Be an Ambassador

• Develop understanding and knowledge of the store and products to convey Tiffany heritage and values
• Engage clients through ability to story tell and share key facts and historical/brand focused stories
• Understand and comply with security and operational procedures
• Remain current on all industry news and the local/global competition to effectively coordinate boutique business
• Share and collaborate best practices
• Uphold Tiffany cultural values with ability to project an approachable and professional image in personal appearance, manner, and demeanor
• Always contribute to a positive and productive environment and create a highly collaborative network

Skills and Competencies:

• Sense of urgency and strong communication skills
• Excellent attention to detail and ownership of client information
• Strong follow-up and follow-through skills
• Agile and adaptable
• Excellent Organizational Skills
• Ability to learn quickly when facing new problems
• Ability to think outside the box when solving client problems
• Ability to multitask and work efficiently
• Ability to work independently in prioritizing client requests

Requirements:

• 2 years in a Server role in a high-end hospitality establishment.
• Experience with Salesforce is strongly preferred.
• Flexible schedule with overtime as needed to accomplish immediate tasks
• Strong brand and product knowledge
• Strong interpersonal and relationship building
• Strong written and verbal communication skills
• Ability to speak and understand English
• Bi-lingual/Multi-lingual candidates strongly preferred

The hiring range for this position ranges from $22.02 - $29.78 per hour. The rate of pay offered will be dependent upon candidates' relevant skills and experience. This role is also eligible for the full benefit package.

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