Waitstaff Associate - Landmark

Tiffany & Co.
New York, New York, United States
Closing date
9 Jul 2023

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Optimize the Environment
  • Deliver exceptional attention to the client upon the start of their Tiffany journey and ensure outstanding hospitality throughout their visit
  • Anticipate clients' needs by learning their preferences and partnering with client advisors to serve food and beverages choices based on client's preferences.
  • Prepare and serve petits fours, hot and cold drinks such as coffee, tea, and specialty beverages
  • Describe menu items to clients/guests, taking orders and servicing them.
  • Ensure permanent readiness of these spaces, equipment and supplies to accommodate with any unexpected request.
  • Perform all duties with discretion, professionalism, and a pleasant demeanor
  • Responsible for the general upkeep and appearance of the store hospitality related aspects and areas.
  • Effectively communicate and take initiative when cleaning is required, before and after selling appointments
  • Maintain a clean and organized hospitality area
  • Clean and sanitizing work areas, utensils and equipment, service and seating areas. Keep up-to-date on all safety and hygiene policies.
  • Assist with special projects, offsite errands, hospitality tasks and events as needed

Be an Ambassador
  • Develop understanding and knowledge of the store and products to convey Tiffany heritage and values
  • Engage clients through ability to story tell and share key facts and historical/brand focused stories
  • Understand and comply with security and operational procedures
  • Remain current on all industry news and the local/global competition to effectively coordinate boutique business
  • Share and collaborate best practices
  • Uphold Tiffany cultural values with ability to project an approachable and professional image in personal appearance, manner, and demeanor
  • Always contribute to a positive and productive environment and create a highly collaborative network

Skills and Competencies:

  • Sense of urgency and strong communication skills
  • Excellent attention to detail and ownership of client information
  • Strong follow-up and follow-through skills
  • Agile and adaptable
  • Excellent Organizational Skills
  • Ability to learn quickly when facing new problems
  • Ability to think outside the box when solving client problems
  • Ability to multitask and work efficiently
  • Ability to work independently in prioritizing client requests


  • 2 years in a Server role in a high-end hospitality establishment.
  • Experience with Salesforce is strongly preferred.
  • Flexible schedule with overtime as needed to accomplish immediate tasks
  • Strong brand and product knowledge
  • Strong interpersonal and relationship building
  • Strong written and verbal communication skills
  • Ability to speak and understand English
  • Bi-lingual/Multi-lingual candidates strongly preferred

The hiring range for this position ranges from $22.02 - $29.78 per hour. The rate of pay offered will be dependent upon candidates' relevant skills and experience. This role is also eligible for the full benefit package.

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