Customer Service Associate

Employer: Maison Margiela
Location: Noventa Vicentina, Italy
Closing date: 28 Jun 2023

Function: Sales & Business Development
Level: Coordinator / Executive
Hours: Full Time

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Job Details
Company

Job Details

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. Whilst developing his own vision for the house, John Galliano has entirely respected the Martin Margiela state of mind, creating a fascinating organic process.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

La risorsa sarà inserita all'interno dell'area Customer Service con mansioni di gestione del portfolio ordini, interfacciandosi con i clienti e la rete vendita presente sul territorio.

Nello specifico, le attività affidate saranno:

• Assistenza pre/post vendita a clienti/agenti/distributori
• Gestione ordini stagionali, riassortimenti, cambi merce.
• Monitoraggio resi di fine stagione e delle condizioni commerciali
• Monitoraggio dello stato di avanzamento delle spedizioni
• Analisi dati di vendita

Il Candidato Ideale è In Possesso Dei Seguenti Requisiti:

• Laurea in materie Linguistiche o Economiche
• Esperienza pregressa di almeno 1 anno in ruolo analogo presso aziende del settore lusso;

• Buona conoscenza del pacchetto MS Office (in particolare MS Excel);
• Ottima conoscenza della lingua inglese, la conoscenza di un'altra lingua è considerata un plus;
• La conoscenza del sistema Stealth è considerata un plus;
• Forti doti analitiche, proattività e capacità di problem-solving.

Contratto a tempo determinato

Sede di lavoro: Noventa Vicentina (VI)

#LI-AB #MM

Company

Maison Margiela is a fashion house founded in 1988 by Belgian designer Martin Margiela. The Paris-based house creates womenswear and menswear according to the uniquely unconventional principles imagined by Martin Margiela himself, a philosophy in which deconstruction and heritage go hand in hand to create designs that showcase fashion as an art of meaning rather than a cult of personality. Maison Margiela crosses the fashion spectrum from its ‘Artisanal’ collection, which has held the “Haute Couture” appellation since 2012, through ready-to-wear and accessories.

Maison Margiela became part of OTB in 2002. Along with the group’s sister brands, Margiela continues to push the boundaries of modern fashion while celebrating its unique heritage.

John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. Whilst developing his own vision for the house, John Galliano has entirely respected the Martin Margiela state of mind, creating a fascinating organic process.

Daring and ambiguous, the Maison designs Haute Couture, women’s and men’s ready-to-wear, small leather goods, footwear, fine jewelry, fragrances, interior design and MM6, its contemporary line.

Since the opening of its first boutique in Tokyo in 2000, Maison Margiela has developed a strong online retail presence and boutique network worldwide through signature store design and a unique customer experience. Additionally the brand is present in key department and multibrand stores throughout Europe, the US, and Asia.

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