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Customer Service Associate

Employer
Maison Margiela
Location
Noventa Vicentina, Italy
Closing date
30 Jun 2023

Job Details

Maison Margiela is a Paris-based fashion house founded in 1988 by Belgian designer Martin Margiela. Celebrating unconventional aesthetics and embracing the philosophy that fashion is an art of expression rather than a cult of personality, Maison Margiela offers haute couture, ready-to-wear for women and men, contemporary line MM6, footwear, interior design, and accessories, including leather goods, fine jewelry and fragrance.
John Galliano was named Creative Director of the house in 2014, bringing his sense of spectacle and creative mastery to the unique ethos of Maison Margiela. Whilst developing his own vision for the house, John Galliano has entirely respected the Martin Margiela state of mind, creating a fascinating organic process.
In 2002, the French house became part of OTB. Along with sister brands of the group, Maison Margiela continues pushing the boundaries of modern fashion while preserving its distinctive identity and heritage.

La risorsa sarà inserita all'interno dell'area Customer Service con mansioni di gestione del portfolio ordini, interfacciandosi con i clienti e la rete vendita presente sul territorio.

Nello specifico, le attività affidate saranno:

• Assistenza pre/post vendita a clienti/agenti/distributori
• Gestione ordini stagionali, riassortimenti, cambi merce.
• Monitoraggio resi di fine stagione e delle condizioni commerciali
• Monitoraggio dello stato di avanzamento delle spedizioni
• Analisi dati di vendita

Il Candidato Ideale è In Possesso Dei Seguenti Requisiti:

• Laurea in materie Linguistiche o Economiche
• Esperienza pregressa di almeno 1 anno in ruolo analogo presso aziende del settore lusso;

• Buona conoscenza del pacchetto MS Office (in particolare MS Excel);
• Ottima conoscenza della lingua inglese, la conoscenza di un'altra lingua è considerata un plus;
• La conoscenza del sistema Stealth è considerata un plus;
• Forti doti analitiche, proattività e capacità di problem-solving.

Contratto a tempo determinato

Sede di lavoro: Noventa Vicentina (VI)

#LI-AB #MM

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