Supervisor-Tool Room

Tiffany & Co.
Cumberland, Rhode Island, United States
Closing date
6 Jul 2023

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Full Time
Company Overview:

Throughout its storied history, the mission of Tiffany & Co. has remained clear and relevant: to enrich the lives of our customers by creating enduring objects of extraordinary beauty that will be cherished for generations. We have done so by crafting the world's most beautiful designs, using only the finest quality materials and expert craftsmanship, and presenting those products to our customers with graciousness and warmth. We understand that our continued commitment to that time-honored strategy remains the key to our future growth and success. For our employees, Tiffany aims to create an environment that recognizes and rewards creativity, initiative, and dedication and respects diversity, dignity, and the shared values of community and family.

Position Overview:

Overall responsibility for the safe and efficient management of a designated area within the Manufacturing environment. The supervisor is responsible for developing and maintaining a high-performance safety culture. He/She will ensure change to continuously improve operating procedures and manufacturing processes and to provide superior internal customer service. The Manufacturing Supervisor provides all necessary direction to operators and input to support groups within his/her area of responsibility to ensure the proper and timely fulfillment of customer orders.

Key Accountabilities:

Proactively review all safety and health potential issues in areas of responsibility. Maintain a safe and clean work environment by ensuring compliance with Tiffany's established safety policies and procedures.

Assist with developing the capacity plan to meet the needs of the business. Effectively manage capacity and make recommendations on staffing needs to support the master production schedule to meet the daily delivery and financial goals.

Ensure that training on quality expectations is conducted by Team Lead and understood. Interface with Engineers on process changes.
Drive daily production results and respond to changes in demand. Address/resolve conflicts regarding scheduling, production, and personnel. Accountable for meeting request dates per production plans.

Manages tool room staff and its activities. Supports the successful on-time delivery of tool design and manufacture of various items. Arrive at sound technical decisions and scheduling practices collaboratively with tool room staff and manager. Works with supervisors, new product development, management, engineering, and other internal customers. As needed, participates in hands-on tool-making activities. Communicates progress, issues priorities, and delivery commitments to all internal customers, tool room staff, and management team both in person and via project communication. Communicate with outside vendors as needed for support, parts, and supplies.
Drive continuous improvement processes, formal and informal, of your workforce to ensure the business goals are met daily. Assess employees' 90-day/ yearly performance reviews and provide timely feedback based on clearly established goals. Ensure all employees are in compliance with Tiffany's policies and procedures. Accurately complete administrative duties daily, including the Attendance System and tracker.

Be fiscally responsible and effectively maintain cost controls within your area of responsibility while providing your workforce with the essential tools and materials to successfully complete their task.

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