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Department Manager

Employer
Ralph Lauren
Location
Leeds, United Kingdom
Closing date
30 Aug 2023

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Job Details

Company Description
RALPH LAUREN LEEDS We have an exciting opportunity for a Department Manager to join our team in our Leeds store. You will have the opportunity to work for an iconic and unique lifestyle brand with exciting career opportunities within Ralph Lauren. Our ethos is that you can work in environment where you can bring your whole self to work. You will lead your department by driving performance and maintaining an elevated Ralph Lauren customer experience within the store

Position Overview
Position Overview People leadership
* Create an inclusive working environment with a customer-centric mindset
* Through team management and visible presence ensures Ralph Lauren's standards are achieved
* Unlock talent that supports career progression of the team
* Support clientelling initiatives with team eg. personal shopping experience
* Drive high performance culture by holding the team accountable for agreed results Commerciality
* Deliver and maintain an elevated customer experience within the store environment
* Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
* Develop and monitor key metrics that drive the business plan
* Keep up to date with competitor activity Operations
* Manage inventory flow to minimise shrink loss through operational excellence
* Lead floor recovery, ensuring price and size integrity
* Manage and maintain a safe work environment for customers and employees by complying with all company policies and procedures
* This role reports directly to the store manager with some duties related to that of an assistant manager

Essential Duties & Responsibilities
Position Overview People leadership
* Create an inclusive working environment with a client-centric mindset
* Through team management and visible presence ensures Ralph Lauren's standards are achieved
* Unlock talent that supports career progression of the team
* Drive high performance culture by holding the team accountable for agreed results Commerciality
* Deliver and maintain an elevated client experience within the store environment
* Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability
* Develop and monitor key metrics that drive the business plan
* Keep up to date with competitor activity Operations
* Manage inventory flow to minimise shrink loss through operational excellence
* Lead floor recovery, ensuring price and size integrity
* Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures

Experience, Skills & Knowledge
Skills & Knowledge
* Managed a team of 8 or more
* 2 strategic cycles as a retail department manager or assistant manager
* Beneficial having worked in a premium or mid level Luxury brand
* Energetic, passionate and results driven
* Knowledge in clientelleing and building relationships with clients
* Slower paced environment creating a more 121 experience with customers
* Excellent communication skill

Company

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