Intern, Credit Control

Ralph Lauren
London, United Kingdom
Closing date
7 Jul 2023

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Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

Position Overview
We have an exciting intern opportunity to join the Ralph Lauren family to learn and support in our credit control department. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Essential Duties & Responsibilities
- Supporting the EMEA Credit Team on a ledger of wholesale customers, chasing up overdue balances via phone and email - Logging dispute cases in SAP ERP system, assigning cases to the relevant Teams ensuring these are followed up and credited / rejected - Working closely with the accounts receivable team to monitor and ensure the customer ledgers are correct and chase Customers for the remittances relating to payments - Preparing seasonal payment plans for customers, requesting confirmation of standing orders - Reconcile previous seasons for payment plan customers and send statements as requested - Monitor receipt of payments verses the standing order file - Supporting the credit teams daily - Preparing 7 day and litigation letters as required - Updating transaction guides to ensure they are relevant - Supporting EMEA credit teams with ad-hoc requests

Experience, Skills & Knowledge
- Studying / studied a business-related education or business related background - Good communication and negotiating skills - Ability to work under pressure, prioritise and combine tasks - Basic Excel skills with a desire to improve - Confidence to approach customers on sensitive subjects - Dynamic and proactive attitude, attention to detail, team player - Language: English essential & German desirable


Ralph Lauren, whose name is synonymous with American lifestyle, timeless design and impeccable quality, is a cultural icon who has built the Ralph Lauren Corporation into one of the most successful companies in the world. As the first designer to produce a complete lifestyle vision, Mr. Lauren created a global brand exemplified by style, sophistication and the utmost attention to detail. Today, the Company is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances.

Since 1967, Ralph Lauren has cultivated the iconography of America, as well as that of Europe and the exotic themes of other cultures, redefining a style of luxury that is recognized and coveted around the world. “I have always had a clear vision,” he said. “I wanted to develop quality products and create a whole world around that. It means taking risks, going with what you feel, but never losing sight of your vision and conviction.”

At Ralph Lauren, we like to inspire—and to be inspired. Our teams are dynamic, collaborative and innovative—and we are always looking to build them with the strongest, most inspiring people in the world.

Find Us
New York

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