Department Manager

Ralph Lauren
London, United Kingdom
Closing date
29 Jun 2023

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Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

Position Overview
We have an exciting opportunity for a Department manager to join our Covent Garden Store. You will have the opportunity to work for an iconic and unique lifestyle brand with exciting career opportunities within Ralph Lauren. Our ethos is that you can work in environment where you can bring your whole self to work. You will lead by driving performance and maintaining an elevated Ralph Lauren customer experience within the store.
* Embrace & Demonstrate the RL Brand philosophy & EMEA values
* Drive store performance & profitability with a customer first culture
* Drive the retail initiatives to support the Brand business vision & increase productivity
* Lead & develop the team to deliver the highest standards

Essential Duties & Responsibilities

• Exceed sales and profitability targets
• Deliver sales and profitability through key metrics: KPI
• Deploy Staff resource to match skill/experience & customer requirements
• Adopt tools & processes to improve employee efficiency & increase productivity
• Understand and support budgetary requirements to increase the store profitability
• Manage & maintain a safe working environment for customers and employees
• Compliance of all company policy & procedures
• Partner with the operations manager and implement action plans

Experience, Skills & Knowledge

• 2 full strategic cycles in a managerial role retail, mid luxury, luxury environment.
• Work autonomously and give proactive guidance to team.
• Excellent sales skills (actively engage with customers to promote RL experience)
• Able to prioritize work load, meet tight deadlines and specified standards
• Excellent organizational, planning and time management skills
• Excellent communication skills and the ability to engage, motivate and influence direct team and others
• Required language: English + local language


Ralph Lauren, whose name is synonymous with American lifestyle, timeless design and impeccable quality, is a cultural icon who has built the Ralph Lauren Corporation into one of the most successful companies in the world. As the first designer to produce a complete lifestyle vision, Mr. Lauren created a global brand exemplified by style, sophistication and the utmost attention to detail. Today, the Company is a leader in the design, marketing and distribution of premium lifestyle products in four categories: apparel, home, accessories and fragrances.

Since 1967, Ralph Lauren has cultivated the iconography of America, as well as that of Europe and the exotic themes of other cultures, redefining a style of luxury that is recognized and coveted around the world. “I have always had a clear vision,” he said. “I wanted to develop quality products and create a whole world around that. It means taking risks, going with what you feel, but never losing sight of your vision and conviction.”

At Ralph Lauren, we like to inspire—and to be inspired. Our teams are dynamic, collaborative and innovative—and we are always looking to build them with the strongest, most inspiring people in the world.

Find Us
New York

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