Department Manager

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

Position Overview
We have an exciting opportunity for a Department manager to join our Covent Garden Store. You will have the opportunity to work for an iconic and unique lifestyle brand with exciting career opportunities within Ralph Lauren. Our ethos is that you can work in environment where you can bring your whole self to work. You will lead by driving performance and maintaining an elevated Ralph Lauren customer experience within the store.
* Embrace & Demonstrate the RL Brand philosophy & EMEA values
* Drive store performance & profitability with a customer first culture
* Drive the retail initiatives to support the Brand business vision & increase productivity
* Lead & develop the team to deliver the highest standards

Essential Duties & Responsibilities

• Exceed sales and profitability targets
• Deliver sales and profitability through key metrics: KPI
• Deploy Staff resource to match skill/experience & customer requirements
• Adopt tools & processes to improve employee efficiency & increase productivity
• Understand and support budgetary requirements to increase the store profitability
• Manage & maintain a safe working environment for customers and employees
• Compliance of all company policy & procedures
• Partner with the operations manager and implement action plans

Experience, Skills & Knowledge

• 2 full strategic cycles in a managerial role retail, mid luxury, luxury environment.
• Work autonomously and give proactive guidance to team.
• Excellent sales skills (actively engage with customers to promote RL experience)
• Able to prioritize work load, meet tight deadlines and specified standards
• Excellent organizational, planning and time management skills
• Excellent communication skills and the ability to engage, motivate and influence direct team and others
• Required language: English + local language