Facility Manager - EMEA

Employer: Ermenegildo Zegna Group
Location: Milano, Lombardia, Italy
Closing date: 2 Jul 2023

Function: Operations
Level: Manager
Hours: Full Time

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Job Details
Company

Job Details

BASIC PURPOSE OF THE JOB

The EMEA Retail Facilities Manager will join the Store Planning team and will be responsible for the well performance of the facilities and the maintenance services of the EMEA stores region.

MAIN RESPONSIBILITIES

Support the budgeting process according to the store needs and the planned activities
Track all the costs for the periodical reporting
Schedule periodical stores inspections to determine the maintenance works needed
Define the standard of the maintenance services and manage maintenance contracts, materials procurement, and the relationships with suppliers
Set and manage periodical tenders for the maintenance services
Be the key point of contact of the stores and internal stakeholders for all type of maintenance and improvement operations
Coordinate with vendors, consultants and internal stakeholders planned or extraordinary maintenances works preventing breakdowns of systems and/or inconveniences to sales activities
Manage projects related to the replacement or upgrade of technical systems
Use an effective process to track the maintenance requests ensuring that the works are performed in an effective and timely manner
Check the quotations, manage the purchase orders and payments process
Perform regular checks to ensure the maintenance activities are run in accordance with defined standards and contractual agreements monitoring the vendors' KPI
Be the main contact of landlords for the technical issues and requirements

BACKGROUND AND PRINCIPAL SKILLS REQUIRED

Luxury sensitivity
Project Management
Problem solving
High flexibility and reactivity
Availability to work also at night and in the weekends when required
Good communication skills
Autonomy
At least 5/7 years of experience in similar roles, preferably in Luxury Retail Industry or Luxury Hospitality, in EMEA region
University Degree (Architecture / Engineering)
Fluent English and Italian
Availability to attend business trips

Company

The Ermenegildo Zegna Group is a leading luxury menswear brand and one of the most renowned businesses in Italy. Founded in 1910 in Trivero, in the Biella Alps, by the young entrepreneur Ermenegildo, whose vision was to ethically create the world’s finest textiles through innovation and the sourcing of the noblest fibers directly from their markets of origin, the company is managed today by the fourth generation of the Zegna family with Gildo Zegna as CEO. Since the late 1980s, the company has implemented a comprehensive strategy of verticalization, creating a global luxury brand which now ranges from fabric to clothing to accessories, and is focused on retailing, pioneering early entry in emerging luxury markets, in addition to being the first luxury brand to open a monobrand store in China in 1991. In 2000 The Group established Fondazione Zegna, of which Anna Zegna is President, to manage the philanthropic activities of the Zegna family in support of organizations that work to improve society and the environment. In 2012 a new Ermenegildo Zegna project was launched worldwide: ZegnArt, an independent commitment focused on international collaboration in the field of visual arts and in February 2014, the Group announced the Ermenegildo Zegna Founder’s Scholarship, a 25-year project named for its founder with an annual investment in education of €1 million. In July 2014, to reach higher standards in its production, the Group acquired the majority share of the Achill wool farm, an Australian property located in the New South Wales region, where Merino sheep are bred. The purchase represents a decisive step for the Zegna company, reconfirming its longstanding support of the wool industry and completing its verticalization strategy.

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