Shop Manager

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
§ Maximize corner performance and profitability through a customer first culture § Provide all customers a welcoming environment to Connect, Convert and Conclude, leaving them with a positive lasting impression of Ralph Lauren § Inspire, lead and develop the team to deliver an exceptional level of customer service whilst maximizing sales opportunities. § Guarantee the highest standards of Brand Presentation execution and operational efficiencies.

Essential Duties & Responsibilities
§ Drive and develop initiatives to optimize performance, working with the team and business partners § Deliver profit expectations by exceeding sales, and managing expense, focussing on key KPI's: Sales, Units Per Transaction, Average Unit Retail, Shrink Target § Demonstrate an in-depth understanding of the local market, competitor activity and share opportunities § Maintain compliance of all company policies and procedures § Adapt to change enthusiastically and with pace § Present ideas/solutions to optimize performance by working with the team

Experience, Skills & Knowledge

* Energetic, passionate and results driven with prior experience in sales
* Experienced leader having previously worked in a fast-paced environment
* Ability to manage relationships with external commercial partners
* Excellent communication skills