Operations Coordinator, Global PR

Position Overview:

• Support the Global PR team in managing day-to-day sample requests and logistics, contributing to the overall success of the organization with a dual reporting line to the manager of Global Entertainment and S&D
• Responsible for overseeing all aspects of day-to-day processes, including, but not limited to, product loans, inventory control and management and implementation of policies and procedures
• Lead product pulls through store locations from receiving to returning to ensure a seamless operational process
• Ensure proper movement of product in and out of the department to maintaining quality control and loss prevention
• Determine and advise on best direction for product loans based on expertise in company insurance procedures and limitations, while enforcing compliance among the broader team
• Execute proper care and product handling through appropriate packing, shipping, and receiving procedures
• Work with international teams on pulling sample requests via COMPASS
• Partner with the global trade & logistics team on a consistent basis for alignment of best practices, policies, and procedures
• Assist with facilitation, execution, and record-keeping of care service responsibilities for product repairs
• Knowledge of logistics programs and various account management services (i.e. MALCA, Fedex, IXO Messenger, Brinks, COMPASS, PKB)
• Develop and maintain relationships with guard services to organize and secure support for urgent fittings and editorial shoots
• Cultivate efficient working relationships with colleagues within multiple departments (i.e. product development, high jewelry, store operations, trade & logistics)
• Coordinate inventory control to ensure a successful annual inventory and department audits
• Assist with special projects as needed

Qualifications:

• 2+ years of experience in logistics management or retail operations required
• Comprehension of imperative timelines
• Ability to work in a fast-paced environment
• Excellent organizational, analytical, and interpersonal communication skills
• Weekend availability for key entertainment dressings
• Attention to detail, accuracy, and precision
• Confident in developing cross-function relationships in a collaborative approach

The hiring range for this position ranges from $24.31- $32.89. The rate of pay offered will be dependent upon candidates' relevant skills and experience.