Project Manager

London, United Kingdom
Closing date
6 Jul 2023

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Job Details


At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


Burberry is looking for a Senior Digital Project Manager with agile delivery experience, to manage our global Omnichannel Services delivery stream.

The projects will span technologies and devices and will have a wide business impact across departments. This will give the ideal candidate great exposure across the business and will provide opportunities to develop knowledge of the sector.

The ideal candidate will have responsibility for the process and orchestration of delivering the digital product roadmap for Order Management and Omnichannel Services, managing outcomes as well as partnering with wider business delivery teams to deliver on time and to budget.


  • Will be a key member of the Digital team and will manage projects from inception through to delivery
  • Will be responsible for orchestrating the delivery of the Discovery, Development, Testing and Adoption of a project - working closely with a team of Business Analysts, Engineers and Product Managers, both onshore and offshore
  • Will be a pro-active character capable of driving the project forwards in a positive way - with a hunger for inspiring change and operational improvement
  • Will have excellent a knowledge and working experience in Agile and an understanding of Jira and continuous delivery
  • Will work with a passionate, fun and dedicated team - on a day to day basis the role will involve:
  • Iterating the delivery process for the team to ensure the team are working efficiently, effectively and happily
  • Facilitate Agile ceremonies for the stream, communicating agendas and outcomes
  • Orchestrating the deliverables from the team, holding the team members accountable to their commitments
  • Co-ordination and management of resources and delivery across dependent delivery streams
  • Monitoring and reporting monthly
  • Owning the ongoing communication of delivery status to stakeholders
  • Facilitate and assist the team in vendor selection and management
  • Facilitate and support the team and unblock issues from around the business
  • Raise risks to team members and stakeholders when necessary
  • Help team members prioritise their work in alignment with business priorities


  • Experience of delivering projects across Order Management and Order Fulfilment technology
  • Experience of running delivery of Agile projects is essential. An understanding and certification in Agile and an understanding of Agile Project Management approaches and how to apply them.
  • Significant industry experience working across large digital/ecommerce projects and applications. Could be from an agency, consultancy or client side - should have hands on experience managing offshore development teams
  • Demonstrable background within a technical project management role
  • A familiarity and appreciation of the strengths and weaknesses of a range of technologies is useful.
  • A passion for retail and experience within a software delivery company is essential. 

Key skills must include:

- Experience working with Order Management System (OMS), IBM Sterling in particular, or other similar order fulfilment technology
- Experience managing across multiple complex deliveries, in a fast paced environment
- Experience working with multiple offshore development teams
- Agile project management experience, including budget management
- Experience working with cross-functional teams and managing senior stakeholders


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || IT || DIGITAL || n/a ||


Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons of the trench coat, trademark check and Prorsum knight, ensure continued brand purity and relevance globally across genders and generations.

At Burberry, every individual, every team and every function, shares an incredible passion for the brand and is guided by a ‘brand-first’ mind-set. Decisions are evaluated through the lens of the long-term health and vitality of the Burberry brand.

Burberry believes that in order to be a great brand it must also be a great company. Inspired by three Core Values - Protect, Explore, Inspire - rooted in the brand’s heritage and continually informing its guiding principles, Burberry leverages its compassionate and creative thinking culture to continually innovate and drive the brand forward.


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