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Corporate Social Responsibility (CSR) Executive

Chalhoub Group
Closing date
31 May 2023

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Job Details


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As CSR Executive you will be responsible for designing and implementing CSR initiatives locally as well as supporting regional CSR champions in successfully implementing their initiatives - all while ensuring high employee engagement rates and positively impacting the environment.


- Develop new initiatives (with detailed agenda and needed resources) in alignment with the Sustainable Engagement pillars
- Expertly project manage new and recurring initiatives including logistical planning and budget adherence
- Support external engagement by partnering with educational entities, NGOs, organizations, boards and committees for the design and implementation of common initiatives
- Seek out, maintain and build on relationships with external partners and ensure that the group is represented at appropriate CSR events and meetings.
- Create engaging communication content in coordination with internal/external agencies in order to ensure high participation rates
- Liaise with regional offices (specifically the Chalhoub CSR relays in the other 9 countries) in order to:

- Collect data on their needs and suggestions
- Assist the relays in developing their yearly CSR calendar
- Monitor people participation rates in other countries and report on them

- Recruit Chalhoub Impact ambassadors in the countries
- Organize humanitarian retail campaigns in stores

- Develop yearly CSR calendar in coordination with the wider CSR team
- Generate detailed event evaluation reports on attendance, events outcome (i.e. number of bags collected, number of trees planted, Chalhoub employee engagement rate, etc.) and present data, findings and recommendations back to the group.
- Follow all relevant Sustainable Engagement policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner
- Assist with the management of the (internal) Chalhoub Impact program through:

- Designing and implementing a communication - giving strategy
- Engaging Chalhoub employees

What you'll need to succeed

- Experience of managing CSR activities for a large organisation
- Highly-organized and proactive - able to manage multiple projects and calendars simultaneously
- Excellent communication and relationship-building skills
- Ideally you will have a good network of local and regional charities and NGO's
- Arabic language is highly desirable but not essential

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.



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