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Junior Digital Merchandiser

Chalhoub Group
Closing date
6 Jun 2023

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Who we are

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

What you'll be doing

At Chalhoub, we're driven by digital! As a Junior Site Merchandiser you will support you will support the Senior Site Merchandisers with:

Merchandising on Site

- Utilise sales and customer analytics to decide how products should be displayed online to maximize sales
- Guarantee optimum brand presentation in homepages, landing pages and product description
- Product assortment by best sellers, unsung heroes and new launches to optimize sales
- Filters and main menu navigation update
- Homepage banners and content update to guide customers to our current promotions, newness, product recommendations and best sellers
- Optimizing product pages including; product imagery, monitoring reviews, cross-sells/upsell and product page 'special offer' banners
- Optimize the catalogue to increase conversion rates


- Work with purchase coordinators to ensure products used in marketing campaigns are online in time, share product links and work with content team to manage social media schedule based on arrivals
- Notify marketing/content team of new brand arrivals for photography so it's ready to launch with Brand online
- Work with CRM to determine email schedule, select relevant product
- Work with Finance to determine budgets and forecasting
- Liaise with concessions for uploads, seasonal updates and sale alignment
- Communicate Brand updates and website changes with the team


- Analyze and report on best sellers by week, month, country, categories and Brands
- Draft monthly reports to update brands on their current market shares and ranking against competitors
- Generate forecasts and topline definition
- Analyze website performance, traffic, conversion and other KPIs across regions and countries
- Monitor google analytics on a daily basis to create actionable recommendations

What you'll need to succeed

- Must have merchandising experience in eCommerce retail 1-2 years
- Good product management and liaison with wider teams
- Commercial awareness to drive conversion rates onsite
- Strong attention to detail and great reporting and forecasting skills
- Stellar communication

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department E-COMMERCE Role Site Merchandiser

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