Sales Operations

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
The Italy Region sales operations wholesale team, based in Casalecchio di Reno, is looking for a sales operations support to provide high level of service to internal and external customers. The candidate will be responsible of supporting regional sales operations back office and admin activities

Essential Duties & Responsibilities
- Regional claims and returns management - Credit notes - Order modifications and release - Order confirmation preparation and dispatch for the region - PO check - Seasonal support activities

Experience, Skills & Knowledge

* Customer Service / Sales operations background
* Strong interpersonal and collaborative skills with ability to work cross functionally between departments and remote international teams.
* Accountability and ability to finalize tasks
* Flexibility, open-mindedness and positive attitude
* Analytical skills
* Fluency in English
* Proficient in the use of Excel