Omnichannel Operations Specialist

We are looking for a talented and enthusiastic Omnichannel Operations Specialist based in our HQ Milan. The ideal candidate will be part of our Global Omnichannel Operations team. Reporting directly to the Global Omnichannel Operations Project Manager.

What you will do:

You will play a key role in supporting the planning, development and implementation of all digital and technological Omnichannel Operations projects.

You will coordinate with all the Regional Operations team for the in-store training and rollout of all digital and technological Omnichannel Operations projects.

You will follow up and support all the Regional Operations team to guarantee the success of each project and monitor each project KPIs.

You will prepare projects meeting minutes, keep projects documentation always up to date, and prepare great projects presentations for Top Management and all the other business areas.

What we are looking for:

• Proven working experience of at least 3 years in a similar role within fashion, luxury or retail industry
• Academic background in Economics / Mangement or similar degrees
• Fluent in english written and spoken
• Strong working knowledge of Microsoft Office (especially Excel and Power Point)
• Microstrategy, Jira and Confluence knowledge would be considered as plus
• Solid organizational and project management skills
• Proactive and enterprising spirit
• Methodical, detail-oriented, with multi-task approach and excellent time-management skills
• Great analytical ability