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Store Manager - London

London (Greater) (GB)
Closing date
5 Jul 2023

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Job Details

The store manager is responsible for store operations in order to achieve the store targets while ensuring customer service.

  • Direct management of sales teams, motivation and coaching on the floor in order to achieve targets,
  • Motivates sales teams on a daily basis, developing the AMI corporate culture in order to guarantee a harmonious and motivating work environment
  • Monitoring of store and team KPIs in order to achieve qualitative and quantitative targets
  • Participation in the recruitment of his team
  • Direct reporting to the retail manager
  • Management of the store's schedules and annual leave monitoring that the staff is sufficient to guarantee the smooth running of the store
  • Integrates new sales assistants and trains them with AMI retail processes
  • Ensures application of retail processes in store
  • Ensures customer service meets “AMI service in store” standards to guarantee the best service
  • Development of customer loyalty and customer file
  • Leads CRM operations in store
  • Guarantees the application of VM standards and is responsible for the general condition of the store
  • Monitoring of accounting operations in collaboration with AMI accounting service and local accounting partner
  • Monitoring stocks, deliveries, stock output, loans, defective, transfers, cycle counting, pending delivery ...
  • Active participation in the store’s annual stock take. The store manager is responsible for the results of his store.
  • Management of staff uniform selections, compliance with guidelines and stock output
  • Lead and host daily briefs
  • Stock management to ensure that sales potential is maximized

Job requirements

  • Experience in luxury sales and management.
  • Curious and willing to dedicate yourself to a new project.
  • Smiling, dynamic, involved, and excellent interpersonal skills.
  • You're a team player and results-oriented.
  • You have a strong sense of customer service and enjoy satisfying customer needs.
  • You have a strong interest in fashion and a good knowledge of the sector and its trends.
  • English is essential and another language a real asset.

Join the " " team


Born in Paris in 2011, inspired by Paris ever since — AMI offers stylish and comprehensive wardrobes for men and women, blurring the boundaries between casual and chic.

The name AMI, the French word for friend, plays with the initials of Alexandre Mattiussi, its founder and creative director. AMI captures a particular type of the French capital’s nonchalance, one that is young, cool and carefree. Standing for a relaxed, authentic and friendly approach to fashion, AMI was awarded the prestigious ANDAM prize in 2013.

AMI now has stores in Paris, Tokyo, London, New-York, mainland China and Hong Kong, as well as over 500 points of sale worldwide.

Find Us
54 rue Etienne Marcel

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