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Assistant Manager

Ralph Lauren
Charlotte, United States
Closing date
7 Oct 2023

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Job Details

Company Description
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview
To ensure a consistently memorable customer shopping experience while generating meaningful revenue and positive operating profit for their store.

Essential Duties & Responsibilities

* Responsible for sales and profit performance in assigned store or department.
* Ensure that sales and margin goals are met. Work with General Manager/Department Manager to develop operating budgets and monitor performance.
* Establish individual sales goals for associates and supervise sales staff to maximize sales and profit performance.
* Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer's expectations. Coach and mentor staff to implement initiatives that support exceptional customer service standards.
* Provide continual feedback to Buyers and Planners to identify items and merchandise classifications of high sales and profit potential.
* Responsible for the execution of visual presentation initiatives that support merchandise presentation and maintenance of an in-store environment, consistent with Polo Ralph Lauren's desired image and character.
* Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures.
* Responsible for the recruitment, supervision, and development of staff. Actively recruit and succession plans for current and future positions for department. Creates programs to motivate personnel to build unit sales and volume of transactions.
* Work with the Senior Management to direct the execution of Polo Ralph Lauren's promotional strategies and programs, assuring that they support sales, marketing and profit objectives at point of sales and in the external market place.

Experience, Skills & Knowledge

* College Degree or equivalent experience
* 3-5 years of Retail Management Experience, preferably within the luxury retail market.
* Enthusiasm and ability to build and maintain an environment which projects a high level of taste and sophistication consistent with Polo's lifestyle philosophy.
* Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
* Strong verbal and written communication skills.
* Strong interpersonal skills.


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