This job has expired

Payroll Team Leader

Leeds, United Kingdom
Closing date
24 Oct 2023

View more


Job Details


To lead a team of up to five Coordinators and ensure that payrolls are checked and delivered in accordance with the new delivery template.

Flexible with remote working.

  • Line manage a team of Payroll Coordinators, setting clear expectations regarding performance and lead on activities which promote colleague development, engagement, and wellbeing
  • Own and be accountable for the completion of team processes and procedures in an accurate and timely manner
  • Communicate effectively with payroll coordinators to ensure that standards across the team are consistent
  • Pro-actively monitor process adherence and compliance
  • Promote the usage and maintenance of process documentation, including desktop procedures, process control documents, process guides
  • Pro-actively monitor adherence to key payroll deadlines and clearly communicate priorities and expectations, e.g. required standards of payroll checks and completion timelines
  • Work with team members to define practical solutions to SLA shortfalls and issues, as well as appropriate responses to operational escalations; use root cause analysis to document findings
  • Take responsibility for ensuring that Minimum Access Controls and accurate recording of process changes/updates is completed, control documentation is accurately logged, in accordance with defined standards
  • Complete regular quality assurance activities (e.g. audits) to monitor compliance and create mechanisms to share learnings and opportunities; escalate to the EMEIA Payroll Manager and other colleagues as required
  • Work closely with the payroll vendors and third parties to ensure that service requirements are fulfilled across all countries
  • Help guide stakeholders on Burberry payroll processes & ways of working and manage team and customer expectations
  • Instil a continuous improvement approach to working practices across the team; support the payroll manager in change strategy and processes and identifying opportunities to offer a value for money service to the business
  • Keep up to date with changes in key relevant legislation across the EMEIA landscape
  • Proactively use analytics and data management to quantify workloads (volumes and prioritisation) and monitor accuracy levels; share insights with the EMEIA Payroll manager regularly to identify areas of opportunity and risk
  • Accountable for compliance with data privacy and security legislation across all areas of payroll delivery
  • Assists in the improvement of KPIs across all aspects of HR/Payroll service

  • Strong team management experience; ability to create and foster a positive work environment that encourages team members to identify and recommend improvements and input ideas in an inclusive manner
  • Extensive payroll process knowledge and experience across EMEIA, including statutory and compliance environment
  • Experience in successfully liaising with third party vendors / outsourced payroll delivery model
  • Self-disciplined with a strong attention to detail and drive for compliance and consistency in processes and approach
  • Proven track-record of building strong / successful business stakeholder relationships, including influencing, recognising stakeholder needs and providing recommendations/avenues on meeting them
  • Ability to monitor and prioritise workloads on daily basis
  • Ability to influence seamless working across departments enshrined by leadership
  • Ability to effectively and clearly communicate with team members and business stakeholders
  • Demonstrate solution-based approach - aim to understand what others try to achieve; exercise empathy to understand their challenges/difficulties and drive solutions 
  • Demonstrates a business partnering approach including working closely with stakeholders outside of the payroll function to understand business priorities
  • Demonstrate strong partnership ethic and seamlessly engage with colleagues across all teams to positively pursue solutions and enhance colleague / customer experience 
  • Demonstrate continuous improvement approach to working practices with the aim of elevating colleague experience and implementing efficiencies 


Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Learn more about this company

Visit this company’s hub to learn about their values, culture, and latest jobs.

Visit employer hub

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert