Temporary Specialist, Email/SMS Marketing

Position Overview:

Tiffany & Co is looking for a passionate and curious, Email/SMS Marketing specialist to play a key role on the Digital Marketing Team by supporting global and regional campaigns, client-driven programs and SMS/MMS & email-led initiatives.

They will assist the digital marketing team (manager and email operations lead) on all day-to-day email/sms marketing relative tasks: developing email strategy, creating channel briefs, standing-up SMS/MMS campaigns, providing email operations and QA support and managing workflows and process, and delivering post-campaign reporting.

They will manage communications and partnerships with vendors and cross-functional teams; serving as a liaison to drive alignment and consensus between Digital/eComm, Marketing and Creative leads across both global and regional teams.

Key Accountabilities

CAMPAIGNS & STRATEGY

• Create strategic email and SMS briefs centered on business/client needs and insights.
• Own the Tier 3 Email/SMS brief life cycle, from campaign concept to deployment.
• Own the regional email brief lifecycle in partnership with 20+ market leads from campaign concept to deployment.
• Manage campaign timelines, routings, reviews, and feedback with cross-functional stakeholders.

REPORTING & OPERATIONS

• Track and report on email performance sharing monthly insights and results with cross-functional teams.
• Review and approve CRF forms to validate asset, linking, copy & campaign setup accuracy across all email campaigns, globally.
• Review CRF forms developed by agency for accuracy in assets, linking, & campaign set up.
• Maintain and share daily email calendar with relevant team members; sharing any updates made to campaign, scheduling/dates, segmentation, etc…
• Manage campaign proofs: ensuring smooth and timely routing, reviews and approvals from necessary teams (Project Management, Market Leads, Agency)
• Schedule, segment, and deploy regional specific SMS campaigns.

Required Qualifications:

• 1+ year work experience in eCommerce/ Digital Marketing (email marketing a plus)
• The ideal candidate has a blend of creative and pragmatic abilities; He/She/They are highly collaborative, detail-oriented and a self-starter. An individual with strong communication, project management and organization skills.
• Must be solution-driven and heavily process- and detail-oriented; able to lead efforts to assess and improve go-to-market processes, identify solutions and influence stakeholder across the organization.

The hiring range for this position ranges from $27.00 - $33.00. The rate of pay offered will be dependent upon candidates' relevant skills and experience.