Asset and Profit Protection Data Analyst

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

As our Asset and Profit Protection (APP) Analyst, you will work closely with the APP team to provide data analytics and gap analysis of key areas of compliance across Burberry that would leave us potentially exposed from a risk perspective if not highlighted. This reporting is to be provided across multiple departments within the business, and we're looking for a data-led expert who is passionate about luxury retail to support this incredibly important area of our business.

This Asset & Profit Protection Analyst role is offered on a full time, permanent basis, with hybrid working from our iconic Horseferry House offices in Westminster, London.

RESPONSIBILITIES

• Maintaining and monitoring our IntelliQ system, ensuring daily data loads are clear of errors, updates of key data streams from different functions and troubleshooting any issues
• Building a suite of reports using IntelliQ and SAP, designed to highlight key areas of risk within our store network, including:
  • Store KPI Reporting
  • Stock Adjustment Reporting
  • Store Incident Reporting
  • Digital Fraud Reporting
• Reviewing automated KPI/trend analysis reports, flagging any issues or concerns to key stakeholders
• Partnering with our regional APP teams to provide reports, analysis and evidence for investigations
• Maintenance of the APP Operations database, keeping store master and HR data up to date
• Supporting stock loss reporting, including data cleansing, performing analysis on required areas of concerns and creating store level posters
• Providing support to the Digital Fraud team with chargebacks

PERSONAL PROFILE

• Experienced in retail fraud prevention
• Experience with data mining systems, ideally IntelliQ
• Proficient in 0365 Suite, in particular Excel (intermediate level)
• Fluent in English, both written and verbal
• Inquisitive and curious, specifically across data analysis, able to spot trends and patterns
• Retail chargeback processing knowledge would be useful
• Any skills with SQL, Microsoft Access, SAP or Power Platforms would be great, but by no means essential

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.