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Digital Channel Lead (Tmall+JD)

Closing date
21 Nov 2023

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Job Details

We are excited to offer the position of marketplace channel lead to an entrepreneurial member of our growing China team. On is the fasted running brand globally. Our success is based on the exclusive collaboration with the best sports stores and a premium service concept. On wants to inspire runners all over APAC. As a Swiss company On acts faster, is more customized, and more creative than conventional brands.

Your Mission

- Responsible for Tmall and JD flagship store's business plans, demand plans, and daily operations.
- Supervise Tmall/JD flagship store's daily operation by leading the TP operation team.
- Working with a digital campaign and acquisition team for regular performance reviews to ensure successful product launch support through platform programs like Hey Box, Brand Day...
- Analyze the sale reports and identify key drivers of the business and deliver long-term business goal
- Lead the TP team to implement business plans and drive excellence of results.
- Establish healthy business relationships with the platforms, knowing how to build a strong foundation of online DTC channel business.
- Closely working with the CS team to maintain great online customer experience and delivering our key SLA to ensure consumer satisfaction.
- Collaborate with other supporting teams to ensure good performance like warehouse fulfillment and on-time delivery checks.
- Build and track performance reports and takeaways sharing internally/externally to reach wider alignment and acquire large target audience support.

Your Story

- Minimum 5 years of proven experience in E-commerce and digital
- Deep understanding of shopper behavior in digital platforms and e-commerce with experience in working with big digital platforms (Alibaba, JD)
- Excellent communication skills, able to work under pressure.
- Good project and time management ability, problem-solving ability, and execution.
- Skilled in data analysis and drawing actionable insights for developing innovative customer programs.
- Strategic thinking mindset and strong execution skills.

Meet The Team

You will be based in our Shanghai office, but work closely with the digital team in Shanghai/ Zurich. As you might expect from a sports brand with running at its core, the APAC team at On is a fast-paced place to be. You'll be part of the China E-comm team and co-working with a group of highly motivated individuals. The shared goal? Efficient growth at high speed- what else?

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.


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