Director, Brand Operations

Santa Monica, California
Closing date
25 Oct 2023

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Job Details

FIGS is a rapidly growing lifestyle brand that is revolutionizing the healthcare industry through its innovative and stylish apparel and accessories. As the Director of Brand Operations and Production, you will play a pivotal role in driving the operational excellence and seamless execution of our brand's creative vision across all marketing efforts.

We are seeking an experienced and dynamic Director of Brand Operations and Production to lead and oversee the efficient coordination of creative operations, project management, cross-functional collaboration, and production activities within the Marketing department. This role requires exceptional leadership skills, strategic thinking, and a proven track record of successful project execution and team management.


Creative Operations Leadership-
  • Lead and manage the creative operations team, ensuring efficient processes for ideation, creation, and execution of marketing campaigns, brand assets, and design projects.
  • Foster a collaborative and innovative environment that encourages creative excellence, while also maintaining adherence to brand guidelines.

Project Management Excellence-
  • Provide strategic direction and oversight to project management teams across various marketing initiatives, ensuring projects are delivered on time, within scope, and on budget.
  • Implement best practices in project management, ensuring efficient workflows, resource allocation, and communication across teams.
  • Management of External vendor relationships and freelancers

Cross-Functional Collaboration-
  • Collaborate closely with merchandising, legal, finance, and other relevant teams to align on brand objectives, ensure cross-functional coordination, and drive the seamless execution of campaigns and product launches.

Production Team Leadership-
  • Lead and manage the production team responsible for translating creative concepts into tangible assets, overseeing the end-to-end production process, including photography and videography
  • Drive the implementation of efficient production workflows and processes to optimize resource utilization and asset quality.

Budget Planning and Management-
  • Develop, manage, and optimize budgets for brand operations, production, and project management activities, ensuring effective allocation of resources to achieve strategic goals.
  • Provide regular budget reports and insights to leadership, making recommendations for resource adjustments as needed.

Performance Measurement and Reporting-
  • Define key performance indicators (KPIs) for brand operations, production, and project management teams, and regularly monitor and report on performance against these metrics.
  • Utilize data-driven insights to identify areas for improvement and drive continuous enhancement of operational efficiency and quality.

  • Bachelor's degree in Marketing, Business, or a related field; MBA is a plus.
  • Minimum of 8-10 years of experience in brand operations, project management, and creative production within a fast-paced consumer brand environment.
  • Proven experience in successfully leading and managing cross-functional teams, with a track record of developing and mentoring team members.
  • Exceptional project management skills, including experience with project management tools and methodologies.
  • Strong analytical and budget management skills, with the ability to make data-driven decisions.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.
  • A deep understanding of the creative process, brand development, and marketing strategies.
  • Experience in the apparel or fashion industry is a plus.

FIGS Compensation and Benefits

Pay Range
  • At FIGS, your base salary is one part of your total compensation package. This role's base salary range is between $150,000 and $190,000. Actual base salary is determined based on a number of factors, including but not limited to your relevant skills, qualifications, and years of experience.

Additional Compensation and Benefits
  • Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
  • Annual bonus: This position is eligible to participate in the FIGS annual bonus program
  • Other compensation and benefits offered include:
    • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Ginger, Headspace, and Gympass. 100% FIGS-sponsored life insurance and disability insurance
    • Amazing 401(k) program, with a company match up to the first 6% of your contribution
    • Generous paid time off - We have 11 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
    • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
    • FIGS Friends and Family 25% off Discount for FIGS apparel
    • Access to FIGS Vet, Discounted Pet Daycare, and so much more...

*Benefits eligibility is determined by hour requirements and length of service

A little bit about us...

FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry's category-defining healthcare apparel and lifestyle brand.

Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.


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