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Business Analyst

London, United Kingdom
Closing date
20 Sep 2023

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Job Details


At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.


We are looking for a Business Analyst to work across multiple supply chain projects, bridging the gap between business needs and technical requirements on technology and reporting projects in the portfolio. You will work in partnership with business experts and technology teams to identify & implement solutions to meet the needs of evolving business models. This role is reporting to the Product Manager for IT Supply Chain, Internal Manufacturing.


  • Prepare and facilitate workshops by assimilating existing process content, identifying knowledge gaps, setting up the workshop agendas, identifying participants & creating workshop materials
  • Work at varying levels of detail, ranging from high level discussion at the start of the project, to capturing detailed requirements and working with the testing teams to scope and document test scripts
  • Communicate requirements to enterprise data and information leads, solution leads and development teams working collaboratively to develop solutions
  • Understand and visualise process changes in collaboration with business stakeholders
  • Understand and uphold enterprise data and information principles in the development of both system and reporting solutions
  • Liaise closely with project/programme managers and Solution Architects to govern scope and manage any change requests
  • User Acceptance Testing of all solutions and reports working with project/Programme managers to prioritize defect fixes
  • Maintain and help to govern consistent Business Analysis methodology and ways of working across your stream and the wider domain
  • Deliver end-user training and hypercare support
  • Transfer knowledge to BAU owners at close of projects


Qualifications and skills
• Must have excellent written and communication skills, be detail oriented with strong follow-through, be organised
• Experience in eliciting and documenting requirements resulting in quality deliverables
• Strong problem-solving skills and ability to logically analyse complex requirements, processes and systems to put solutions in place
• Can clearly demonstrate delivering artefacts for each project phase, and link the business value created with the process and system improvement
• Proven ability to develop and build relationships and partner with internal and external stakeholders within the business and IT
• Effective use of business modelling techniques: Process and workflow modelling (BPMN experience, preferred)
• BCS Certification in Business Analysis (or comparable) ideal but not required
• Bachelor's degree (ideally in a traditional field like the sciences, engineering, technology or economics)
• Italian as the second language would be an advantage

• Delivery of at least 1 full project lifecycle and at least 3 years experience in a Business Analyst role
• Experience with Waterfall, Hybrid and Agile projects
• Experience in key business analysis methodologies and tools
• Experience in documenting process flows (BPMN)
• Experience in eliciting and documenting requirements resulting in quality deliverables
• Experience in user accepting testing and development and delivery of end user training
• Experience in working with cross-functional teams and third party IT vendors
• Experience in Fashion Retail sector, Supply Chain, Internal Manufacturing is beneficial
• Italian language would be an advantage but is not mandatory


Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: United Kingdom || Not Applicable || London || IT || PRODUCT & SUPPLY CHAIN || n/a ||


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