Supply Planner - Faces

Chalhoub Group
Closing date
25 Oct 2023

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For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavor to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewelry, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Our Supply Planner manages and leads the validation of demand signals through data analytics. The use of historical data, statistical models, and forecast information from Sales, Marketing as well as business knowledge are key inputs to validating demand. Our Supply Planner is directly responsible for ensuring processes are in place to drive forecast accuracy and meet KPIs.


Demand Planning Support:

Review planning and forecasting outputs and communicate KPIs to relevant team members

Assist in the development of the Demand Plan where needed; determine what is required in the demand, supply and inventory plans to support business needs

Support demand team in the mitigation of specific factors (demand drivers, supply constraints) relevant within the category which must be carefully managed in the Sand OP process

Support any action plans involving price adjustments

Inventory Management and Fulfilment:

Develop and test different options for stock size, composition and age profile and recommend optimum stock model agreed demand and business plans

Implement inventory strategies based on cost benefit analysis as defined by the strategic objectives and goals

Set KPIs that align with multiple stakeholders' objectives for inventory optimization to attain short term and long term goals

Lead supply planning efforts across functions to optimally fulfill business needs, including leading the Sand OP process where required

Identify supply constraints which are business critical and work with supply partners to try and improve them to enable improved planning, inventory and service levels

Identify gaps in current supply or demand plans and propose remedial action

Leverage order generation algorithms to ensure stock availability

Monitor supply planning adherence to demand plan

Communicate to all relevant stakeholders about adherence to agreed inventory levels to ensure maintenance of performance and immediate response to developing issues

What you'll need to succeed

Great understanding of each of the major Incoterms

Understand how international trade works and knowledge of the ICC governing body and its official guidelines and terminologies

Working experience with space optimization techniques

Great understanding of the various techniques of handling inbound and outbound cargoes Understanding of multi-tiered supply chain costing models

Great knowledge of macro-economics factors

Basic knowledge of network design parameters and counterbalancing metrics

Comprehensive understanding of network optimization frameworks and software capabilities

Able to lead top-to-top risk mitigation discussions with key supply partners

Good understanding of major project management methodology

Able to lead cross-functional/organizational project teams

Familiar with the DMAIC (Define-Measure-Analyse-Improve-Control) methodology of Six Sigma and with important problem solving and kaizen (continuous improvement) tools and techniques such as FMEA, fishbone analysis etc.

General awareness of procurement systems used within the industry

General awareness of demand planning systems used within the business

Experience in warehouse and transportation management systems is a big plus

2+ years of experience

University degree in Business Administration, Economics, Supply Chain or any relevant field

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.


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