Client Relations Manager

Overview

SALONI means beautiful in Sanskrit, and true to its name, the brand empowers its customers of all ages to experience the unabashed joy of living life in different hues. 

SALONI is looking for a talented and experienced Client Relations Manager to join our creative and busy team. Reporting to the Director of Strategic Growth, the successful candidate will be working in a multi-disciplinary environment alongside the E-commerce and Customer Care team providing a best in class, personalised service to our clients.

The Client Relations Manager will focus on driving sales & retaining our top customers. They will nurture customer relationships and develop new customer relationships. They will design, coordinate and attend Saloni events and network with high potential clients, developing & deepening these relationships post events and develop strategies to build sales through current customers and high potential new customers. They will use data to drive sales strategies and a personalized approach to customers.

The Candidate

• A strong interest in Luxury fashion and lifestyle
• Must have at least 3 years experience in a similar role
• Experience in networking and working with high net worth individuals
• Experience in discreetly working with influential individuals
• Experience working with fashion/lifestyle brands and good understanding of the luxury market
• Very strong written and verbal communication skills