Seasonal Operations & Sales Support - San Juan, Puerto Rico

Tiffany & Co.
San Juan, Puerto Rico
Closing date
3 Nov 2023

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Part Time

Tiffany & Co. the name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones, and magnificent jewelry creates the foundation from which our employees build each day. Tiffany employees are passionate, kind and professionally committed. We hold ourselves and our co-workers to very high standards. We continually educate ourselves about new merchandise collections, cultures and the evolving luxury market. Our respect and love for the brand create a workplace like no other.

We expect our employees to deliver the Tiffany Experience to each and every client, and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment to corporate sustainability.

Job Description

Tiffany & Co. Seasonal Sales & Operations Support will deliver a special and outstanding experience while welcoming and connecting with clients during the holiday season. Working alongside the team, you will be an excellent communicator and positive brand ambassador, helping to convey memorable experiences for our clients using the Tiffany touch: your own flair for making each client's experience extraordinary. We welcome you to be a part of the next-generation luxury jeweler where we create legendary beauty with freedom, wit, and joy.

As Seasonal Operations & Sales Support, you will:

  • Assist and interact with clients to create luxury experiences that positively impact sales and service.
  • Be an effective brand ambassador, ensuring clients are greeted timely, assisted, and have an exceptionally memorable experience commensurate with the Tiffany brand.
  • Improve the client's experience with hospitality and Landmark amenities.
  • Perform duties requiring standing most of the day such as assisting with boxing and wrapping items, personalization sales, replenishing POS (Point of Sale) and gifting supplies, keeping all POS stations and sales floor areas neat and organized, and performing all POS functions after a client's purchase decision is finalized if appropriate.
  • Perform one-on-one selling ceremonies when required, as approved by the management team.
  • Work collaboratively with other team members to achieve sales and service goals.
  • Assist with inventory and special projects as needed.

Experience Required

  • Availability to work non-traditional business hours, including nights, weekends, and holidays.
  • Previous retail or luxury experience or relevant client-related experience (i.e., hospitality, etc.).
  • Client service-focused mentality.
  • Great teammate with a desire to help others achieve sales goals.
  • Exceptional communication and collaboration skills, positive demeanor.
  • Capability to work with a diverse client base.
  • Ability to work in a fast-paced, changing environment.
  • Authorization to work in the United States or in the country where the position is based.

  • Proficiency in Point of Sales systems and Microsoft Outlook/e-mail.
  • Previous experience working in luxury or high-end retail.

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