Supervisor - Cricket

Liverpool’s ultimate luxury retailer since 1991, Cricket offers a wide range of women’s, men’s and children’s fashion alongside bags, shoes and accessories.

To continue our growth and expansion we now require a truly exceptional, driven and proven Supervisor to join our team.
 

• Manage and motivate the performance of the team to ensure sales targets are met and exceeded
• Be a strong presence on the shop floor to drive sales both personally and through the team
• Build client relationships and drive loyalty 
• Ensure exceptional customer service is delivered at all times
• Ensure all members of the team have the tools and knowledge to deliver the key business objectives
• Manage the presentation and merchandising of seasonal stock in line with Head Office directives
• Maintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitors
• Ensuring all paperwork, policies and procedures are carried out efficiently and accurately
• Drive and deliver KPI's
• Carry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
   

  Personal qualities

• High level of personal energy to drive projects to completion
• Confident and assertive
• Positive and enthusiastic with a can do attitude
• Genuine passion for fashion retail 
• Professional manner
• Trend aware, fashion conscious and well presented at all times
• Minimum 2 years experience in a retail management role
• Minimum 2 years experience working with premium or luxury fashion