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Associate Director, Production Management, HB/ SLGs & FTW

Tory Burch
Hong Kong, Hong Kong
Closing date
13 Oct 2023

Job Details



  • SCOPE: new expanded scope covering production operations for numerous product categories in multiple countries of production.
  • OPERATIONAL EXCELLENCE: Develop & execute a comprehensive operational strategy to drive the business-critical Speed & Agility projects
    • KIPS
    • Test, Read, React
    • Speed & Agility Replenishment
    • RM stock initiative
  • COLLABORATION: Foster collaboration cross-divisionally and share best practices
  • ONTIME: Strategize on the best ways to achieve 95% OT delivery and proactively work with team in HB, SLG & FTWR to review and ensure suppliers are tracking to expected production milestones
  • COMMUNICATION: Escalate risk & troubleshooting with T1 & T2
  • CALENDAR: Champion the new 3 SSN operating model and revised calendar
  • PLANNING: Focus on capacity planning, reviewing annual, seasonal and monthly capacities with factories. Develop tools and process to optimize both capacity utilization and cost savings opportunities
  • ALLOCATION: participate in all allocation decisions for FTWR, HB, SLG
  • LIABILITY: own liability usage and creates process for minimization of excess
  • COMMUNICATION: Manage information & effectively communicate internally & externally (T1, T2)
  • LEAD TIMES: Ensure actual lead times are in line with expectations, otherwise hold factory accountable
  • SYSTEMS: Support team in system issue resolution in PLM, SAP
  • PLM DATA: manage PLM data (owned by Production)
  • PROCESS IMPROVEMENT: identify opportunities in Production Management for streamlined processes and create increased efficiency
  • PERFORMANCE MONITORING: implement key performance indicators and metrics to monitor factory performance
  • RISK MITIGATION: identify production risks and develop swift migration strategies to minimize potential disruptions or delays
  • ANALYTICS: Provide end to end supply chain visibility and diagnostics & predictive analytics
  • KPIs: Measure supply planning KPIs to improve and/or maintain business objectives
  • PRIORITIZATION: Partner with the NYC Production Planning team members on
    • Buy Ready
    • Quality issues
    • Lead-times
    • IMU Optimization
  • INDUSTRY TRENDS: Analyze industry trends and evolving technology to proactively identify opportunities to improve visibility & transparency within the supply chain
  • SOURCING: explore new manufacturing partners to support the needs of the business and explore new countries of production. Support onboarding of new T1.
  • Special Initiatives and projects as needed

  • Excellent leadership and people management skills: important Senior Leader in Dongguan Office partnering closely with HK & NYC
  • Admired Leader who leads and demonstrates the Buddy Values
  • Brand ambassador with In depth knowledge of brand DNA and history
  • Promotes an environment that fosters the respect for the ideas of others and supports ongoing collaboration to execute business strategies
  • Motivating team members to keep their efforts on track.
  • Continuously looks to innovate and improve processes in support of operational progression


  • Bachelor's Degree or equivalent
  • Expertise in product life-cycle activities and development timelines within a fashion environment
  • Excellent written and verbal communication skills
  • Self-motivated and results oriented manager with strong interpersonal, communication, and partnering skills
  • Attention to detail and follow-up with excellent organizational skills
  • Ability to effectively influence decision-making (internally & externally)
  • Highly motivated, passionate and results oriented
  • Champion for change and able to react with speed and agility
  • Analytical and dynamic thinker who can think outside the box to reach a solution
  • Strong project management, analytical and problem-solving skills


  • Adaptable - Change before you have to
    • Changes course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple priorities
  • Entrepreneurial Spirit - Own it
    • Takes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things done
  • Collaborative - No "I" in Tory
    • Is self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approach
  • Client & Brand Focus - Put yourself in Tory's shoes
    • Passionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customers
  • Live the Values - Being "Buddy"
    • Keeps the "Buddy Values" alive (Kindness, humility, warmth, honesty, loyalty, compassion, integrity, and passion) - It's not just what you do, but how you do it - Contributes to a positive and productive environment
  • Functional Expertise - Know Your Stuff
    • Has the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practice
  • Builder - It's all about "We"
    • Sets team goals and roles - Develops, motivates and empowers - Delivers constructive and encouraging feedback - Holds people accountable for results - Recognizes high performance
  • Change Leader - Change is the essence of life
    • Challenges the current point of view - Puts changes in context for the team - Executes changes that impact the business - Is proactive and positive - Listens to and keeps the team up to speed

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact .


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