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Manager, Visual Merchandising

Old Navy
San Francisco, California, United States
Closing date
21 Dec 2023

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Job Details

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

The Manager of Visual Merchandising is responsible for supporting and leading a divisional team with the creation and execution of global visual directives to achieve compelling visual presentations in store. They digitally and physically execute the full-scale presentations of all product that has been developed through the line adoption process, while also managing the sample intake process and team timelines. This role works closely with the Sr. Visual Managers and Directors to plan and prioritize team workload and projects, leading their divisional team through priority shifts as needed. The Visual Merchandising Manager also works with key cross functional partners to ensure brand strategies are achieved and participates in and leads their divisional team in all key product milestones for their division.

What You'll Do

  • Maintain a pulse on current and relevant market and visual merchandising trends.
  • Manage the Sample Coordinators and the in-season sample process for the entire Visual Merchandising team.
  • Proactively collaborate with cross functional partners including Visual Styling, to support store set process-including visual merchandising, styling/outfitting and displays, and prepare to present to cross-functional partners.
  • Active operational leadership efficiency during all store sets and visual communication deliverables - ensure the team has balanced workload, actively participate in divisional and cross-functional meetings, regulate project timelines and ensure all deliverables are met.
  • Prepare written communication-including monthly style guides and event communication.
  • Partner closely with key cross-functional business partners (Design, Merchandising, Marketing, Inventory Management, Field Visual and Stores) to support business objectives.
  • Actively support the Product Creation lifecycle with Design and Merchandising to ensure the product comes to life through compelling storytelling in support of brand strategies, and appropriate assortment levels across the fleet.
  • Manage competing priorities between digital and physical sample management, merchandising and outfitting.
  • Partner with Sr. Associates to develop and share best practices in systems, processes, etc. with team.
  • Participate in and lead special projects as needed.
  • Travel as needed.

Who You Are

  • 3-5 years retail industry and store experience.
  • Visual Merchandising experience.
  • 1+ years of People Management experience.
  • Elevated fashion and styling sense with the ability to incorporate new fashion trends into projects.
  • Problem solver who is familiar with developing creative solutions.
  • Ability in managing projects from inception to completion.
  • Organization and time management skills with the ability to multi-task.
  • Strong verbal and written communication skills.
  • Computer skills preferred - Microsoft Office, InDesign.
  • Knowledge of emerging digital tools.

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.*
  • Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
  • Employee stock purchase plan.*
  • Medical, dental, vision and life insurance.*
  • See more of the benefits we offer.

*For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Salary Range: $106,700 - $141,400 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

US CandidatesPlease note that effective, June 30, 2022, Gap Inc. will no longer require any of its employees to wear face masks or require proof of COVID vaccination, unless required by local or state/provincial mandates or as part of Gap Inc's quarantine guidelines after being exposed to or testing positive for COVID. Therefore, please disregard any language in any job posting that refers to Gap Inc.'s face mask and proof of vaccination policy as said policy is no longer effective.


Old Navy is a global apparel and accessories brand that believes in the democracy of style, making high quality, must-have fashion essentials for the whole family, while delivering incredible value, and fun, unique store experiences. Old Navy opened its first store in 1994 in the United States and since has expanded its international presence with Company-operated stores in Canada, China, and Mexico, as well as franchise stores in seven countries. Customers can purchase Old Navy products globally in Company-operated and franchise stores and online.

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