Manager-Client Relations : Northwest

Tiffany & Co.
San Francisco, California, United States
Closing date
5 Jan 2024

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Full Time

Job Details

Job Description

The Manager of Client Relations, Northwest is responsible for supporting the in-market strategy and execution of all in-store and virtual client events, with an emphasis on new and existing client activations and bespoke experiences, including High Jewelry events and all client gestures/gifting. Through extensive cross-functional partnership, this individual will focus on assisting with the overall client relations strategy in service of achieving Tiffany's key results.

Key Responsibilities include:
  • Work with Client Relations team and retail partners on executing all instore events for local market
  • Develop new and creative ideas to animate stores in market (in-store and virtually) during festive moments, product launches, High Jewelry events and other specific retail needs
  • Work closely with corporate partners to ensure brand standards are maintained yet support a localized approach
  • Execute overarching client actions strategy
  • Responsible for end to end strategy and execution of in-store and virtual client activations and experiences while partnering with key stake holders
  • Work with production companies, agencies and vendors to support and execute client actions strategy
  • Create and manage market client event calendar
  • Manage market client actions budget; track and advise on ROI
  • Support new product launches, High Jewelry road shows, and ad hoc product events
  • Partner with merchandising and other corporate partners on event support and launch strategy

  • 5+ years of event management experience
  • Must be creative with a high taste level
  • Strong written, verbal and presentation skills
  • Ability to effectively manage a budget and support local initiatives
  • Existing relationships with vendors/external partners
  • Luxury industry experience highly preferred
  • Previous experience in a client relations/client facing role

The hiring range for this position ranges from $129,625- $183,000. The rate of pay offered will be dependent upon
candidates' relevant skills and experience. Management is also eligible for bonus.


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