Lead Consultant, HR Process (18-month contract)

POSITION SUMMARY:

• Partner with Leadership, HR organization, and program management to transform the HR operating model
  
• Provide strategic guidance and expertise in optimizing HR processes for the APAC organization
  
• Lead the business process optimization effort from design to deployment to continuous improvement
  

PRIMARY RESPONSIBILITIES/ACCOUNTABILITIES OF THE JOB:

• Leadership- Lead/support direct report and indirect reports, in partnership with HR leadership & program office
  
• Stakeholder management - establish & maintain strong relationships with HR leadership, executives, and stakeholders, managing expectations & addressing concerns in relation to business process
  
• Process evaluation & optimization - assess/evaluate the current processes and identify areas of improvement, conduct analysis to determine process inefficiency/risk/compliance requirements
  
• Develop & implement strategies - leveraging leading practices, technology
  
• Change Management - develop change management strategies & communication, gain buy-in/alignment, and ensure adoption
  
• Data & reporting - utilize data to measure effectiveness and monitor KPI's, identify opportunities from the data
  

QUALIFICATIONS & EXPERIENCE:


Education:

Bachelor in HRM, Business or applicable field

Experience:

Minimum of 15 years of HR advisory/consulting and operation experience from both external consultancy and in-house positions in a sizable organization; at least 8 years at leadership level

Skills and Capabilities:

• Extensive experience in HR process improvement, HR operations, HR consulting
  
• Proven experience in deployment of other process transformation initiatives
  
• Experience in change management
  
• Familiarity with HR technology systems and how it can be used as a transformational tool
  
• Proficiency in data/metrics/KPI's, and applying to measurement
  
• Strong sense of urgency, getting things done, trial & error
  
• Excellent communication, facilitation, influencing and negotiation skills
  
• Retail background and understanding
  
• Lean Six Sigma and/or PMI certifications a plus