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E-Commerce and Digital Manager DSM Paris

Dover Street Market
Paris, Ile-de-France (FR)
Closing date
1 Dec 2023

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Contract Type
Full Time

Job Details

Dover Street Market Paris (DSMP) Brand Development is seeking a highly skilled and passionate Digital Manager to join our team and spearhead the creation and management of exciting e-commerce websites for 2 brands under our umbrella: RASSVET and ERL. As the Digital Manager, you will play a pivotal role in coordinating the entire website development process, ensuring seamless day-to-day operations, and driving traffic and optimizing conversions through effective marketing and SEO strategies.

Tasks include :

Website Creation Coordination:

  • Collaborate with cross-functional teams, including designers, developers, and content creators, to plan and execute the website development process.
  • Lead the design and user experience (UX) enhancements to ensure an exceptional online shopping experience.
  • Oversee the implementation of responsive design, ensuring compatibility across various devices.

E-commerce Operations:

  • Manage the day-to-day operations of the e-commerce websites, ensuring smooth functionality, inventory management, order processing and customer service.
  • Optimize product listings, descriptions, and pricing to maximize conversions and customer satisfaction.
  • Stay up-to-date with industry trends and best practices to implement innovative ecommerce strategies.

Marketing and SEO:

  • Develop and execute digital marketing campaigns and social media plans to generate qualified traffic, increase brand visibility, and drive conversions.
  • Implement effective SEO techniques to improve search engine rankings and organic traffic.
  • Monitor website analytics, track key performance indicators (KPIs), and provide actionable insights to improve overall performance.

Customer Engagement and Conversion Optimization:

  • Identify opportunities to enhance customer engagement, loyalty, and retention.
  • Utilize analytics and user feedback to optimize conversion funnels, checkout processes, and overall website performance.

The Ideal Candidate :

  • Bachelor's degree in Marketing, Business, or a related field (or equivalent practical experience).
  • Fluent in English and French – all other languages are a plus.
  • 3+ years’ experience as a Digital Manager or similar role in the designer or luxury e-commerce sector.
  • Strong understanding of website development processes and technologies, including CMS platforms (e.g., Shopify, Magento) and web analytics tools (e.g., Google Analytics).
  • Extensive knowledge of digital marketing channels, including SEO, SEM, social media marketing, email marketing, and content marketing.
  • Experience with e-commerce operations, including inventory management, order processing, and customer support.
  • Proficient in data analysis and reporting, with the ability to derive actionable insights and make data-driven decisions.
  • Excellent project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
  • Good product knowledge and interested in the world of Comme des Garçons and Dover Street Market.


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