Sales Associate, Toronto

Innovative, uncompromising, romantic, provocative, upholding the power of emotion and the touch of the human hand: these are all elements that describe the fashion of the house of Alexander McQueen. The brand is synonymous with modern British couture, renowned for its strong identity and celebration of unbridled creativity. Integral to the McQueen culture is the juxtaposition between contrasting elements: femininity and masculinity, fragility and strength, tradition and modernity. The luxury brand was founded by Lee Alexander McQueen in 1992. Among the greatest fashion designers of his time, the legacy of his work lives on.

How you will contribute:

• Meet and exceed monthly sales goals and KPI’s thru client outreach; developing new clients via appointments and consignments, informing all clients of new collection deliveries, in-store events, and relevant brand initiative
  
• Establish and nurture strong relationships with all clients, routinely updating and maintaining client profile records
  
• Provide excellent service through a continued commitment to our service v alues and standards
  
• Sustain a high level of product knowledge (technical and inspirational) on all collections by utilizing various training resources provided by the Company
  
• Assist management with basic store opening and closing procedures such as cycle counts and/or light cleaning duties, maintain visual standards including merchandise presentation, signage, lighting, and general maintenance as requested
  
• Comply with all company policies and procedures
  
• Maintain an environment where all associates are treated fairly and with dignity and respect
  

Your Skills and Experience:

• 3-7 years of previous retail sales experience in a customer service-related field; preferably a luxury environment
  
• Ability to consistently achieve and exceed sales goals and KPI’s
  
• Builds and maintains a loyal client following
  
• Has a genuine interest in fashion and follows industry trends/news
  
• Exhibits a strong work ethic, leadership skills, high energy level, and is team-oriented
  
• Possesses strong verbal and written communication
  
• Maintains a polished and well-groomed appearance at all time
  
• Ability to be mobile on the sales floor for extended periods of time
  
• Ability to climb a ladder and lift packages weighing 5-8 lbs. on a regular basis