Store Operations Coordinator

INTRODUCTION

Born from innovation, Burberry is a global luxury brand with a rich British heritage.

Founded in 1856, our brand is underpinned by our founder's passion for the outdoors. Thomas Burberry invented the innovative rain-ready fabric gabardine to protect explorers from the elements. In doing so, he created the foundation for the iconic Burberry trench coat, which remains core to the business even today.

Guided by our history of exploration and our shared belief that 'creativity open spaces', our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

As a values-driven brand, we are committed to creating the next generation of sustainable luxury and believe that diversity, equity and inclusion are essential to fulfilling our purpose. Fostering an inclusive culture where differences are valued and embraced enables us to be more creative, engaged and make a more meaningful contribution to the world around us.

To discover more about our brand values, visit Burberryplc.com

JOB PURPOSE

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES

• Receiving and handling stock orders receiving from hub or warehouse
• Ensuring accuracy of products received and reporting any discrepancy
• Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
• Quality control on all products at all times and reporting any issues to store lead
• Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
• Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Basic computer skills in core Microsoft software
• Ability to work well in a team
• Ability to work in a busy team environment
• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Ability to work well in a team
• Ability to work in a busy team environment
• Flexible and adaptable to the needs of the business
• Passion for customer service
• Previous management experience
• Previous administration experience
• Previous cash handling experience
• Previous experience with SAP desirable
• Excellent understanding of all programs on Microsoft Office
• Passion for technology and proven ability to embrace new technology

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: Malaysia || Not Applicable || Kuala Lumpur || RETAIL OFFLINE || MAINLINE || n/a ||