Operations & Services Coordinator - FTC

Maternity Cover Position - Fixed Term Contract

POSITION SUMMARY:

The Operations co-ordinator reports to the Village Operations and Services Director and supports the Village Operations department in all administrative tasks.

KEY RESPONSIBILITIES:

• Provides all administrative support to the Operations department across all the various disciplines including daily operations, contracts, brand support, finance admin, peak trading preparations.
• Is responsible for coordinating weekly operations meetings and contractor SLA meetings
• Assists Team members in the follow up actions coming out of these meetings.
• Is contact person for external suppliers & contractors (Follow up on issues with various contractors and maintain Operations files.)
• Maintains all operational files in good order, copies, manages correspondence (faxes, letters, emails, telephone calls), and oversees layout of documents, booklets, and files.
• Produces, coordinates and follows up all purchase orders for the Operations department
• Co-ordinate the procurement of required operations materials as requested
• Liaises between Operations, Retail, Retail Development and other Departments on various items.
• Manages Operations database and consistently updates information on Brands and tenants.
• Provides assistance with day to day management of Operational Employees - handymen, security, and cleaning.

SKILLS AND QUALIFICATIONS REQUIRED:

• Has preferably a degree in Office Management /Administrative Management/Translator
• Experience in a retail or customer service related environment is advantageous
• Time Management : has excellent organisational skills.
• Communication
• Computer: has good knowledge of Microsoft Office package (Word, Excel, Outlook, …)
• Team player
• Flexible and pro-active attitude
• Ability to work under pressure.
• Eye for detail.