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Warehouse Manager, Bicester Village

Bicester, United Kingdom
Closing date
18 Jan 2024

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Full Time

Job Details

Tommy Hilfiger is one of the world's leading designer lifestyle brands, internationally recognized for celebrating the essence of "classic American cool" style. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide with a breadth of collections including Hilfiger Collection, Tommy Hilfiger Tailored, men's, women's and kids' sportswear, Tommy Hilfiger Denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, has more than 17,000 associates worldwide and an extensive distribution network in over 115 countries and 1,600 retail stores. Global retail sales of the Tommy Hilfiger brand were US $6.5 billion in 2015.



Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we, as a business, believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.

To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution.

The Warehouse Manager plays a key role in achieving these standards by ensuring the smooth running of the stockroom and back-of-house operations.

Responsibilities include:
  • Partner with wider management team to build on business opportunities and achieve company standards and objectives within Bicester Village.
  • Planning and Coordinating of deliveries into the warehouse operation.
  • Working from a remote location, servicing the three flagship Bicester Village stores.
  • Processing high volume deliveries, transfers, RFID and other stock-related duties accurately.
  • Accepting incoming deliveries onto the system, organizing stock in the warehouse and using initiative to improve ways of managing stock.
  • Ensuring replenishment demand is serviced and delivered to Bicester Village, through planned drops of the PVH vehicle.
  • Being a key player in SKU accuracy, weekly RFID counts, and seasonal stock takes.
  • Analyze store level reports and create action plans to improve results.
  • Participate in weekly management meetings alongside other staff meetings.
  • Clearly communicate to staff: store and individual sales goals and other key performance expectations; sales results and provide guidance on what is needed to improve performance and efficiency.
  • Own communication boards, anything facility related (access controls, alarm systems).
  • An RFID champion for Bicester Village, who works closely with the operations team.
  • Ability to build great relationships with key departments/personnel in HO, B&M team, facilities, profit protection, Health & Safety, Operations team and Bicester Store Manager's and Area Manager.
  • Work with the SM compiling feedback on product and stock concerns/issues. Producing reports and analysis, interpretation and action plans weekly communicating to the management team.
  • Hold daily/weekly warehouse walks with all Bicester Store or Assistant Managers.

About YOU
  • You'll have a previous track record within a warehouse or large stock operation.
  • You'll have previous stock handling experience, dealing with high volumes.
  • You'll be an effective communicator with the ability to build relationships with ease.
  • You will work well with change, being able to quickly adapt and work with pace.
  • Knowledge of stock control systems, preferably FIORI, Store Force and RFID.
  • You'll have strong people management skills with the ability to resolve conflict and unproductive disagreements.
  • You will work well with change, being able to quickly adapt and work with pace.


At PVH, we understand that the success of our organization is directly related to our hardworking and dedicated associates who contribute their time and talents to help make our Company the success it is. That is why we are committed to providing a competitive and comprehensive benefits program that offers protection, peace of mind and flexibility designed to support our associates - both at home and at work.

PVH Europe and our brands, TOMMY HILFIGER and CALVIN KLEIN, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion or sexual orientation.


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