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E-Commerce Payment Jr Specialist

Employer
Prada Group
Location
Milan
Salary
To define
Closing date
29 Dec 2023

View more

Function
Ecommerce
Level
Entry Level / Assistant
Contract Type
Permanent
Hours
Full Time

Job Details

Job description:

JOB PURPOSE

 

Reporting to the E-Commerce Payment Specialist, the E-Commerce Payment Jr Specialist will perform all e-commerce fraud & payments related analysis, in order to comply with all the payments and fraud regulations and, at the same time, identify the best solutions to optimize approval rate reducing declines.

The role supports order processing, as well as end-to-end payments with the objective of providing best in class service to all our clients, representative of Prada Group’s luxury brand standards. 

 

 

RESPONSIBILITIES

 

 

  • Manage and monitor Payments Platforms’ configurations and for all the Prada ecommerce websites
  • Analyze transactional data to identify trend, pattern and scenarios related to payments and fraud for all Prada multichannel sales
  • Generate regular reports on payment and fraud processes
  • Utilize statistical analysis and data visualization tools to present findings effectively
  • Propose to management improvements based on the data findings
  • Monitor Chargeback rate and how there are reflected on anti-fraud platform’s invoice

 

 

KNOWLEDGE & SKILLS

 

Degree in Statics, Mathematics, Engineering

Analytics skills (excel, other)

Experience in payments platforms and anti-fradu background, at least 2 years in similar roles

Knowledge of Adyen, Cybersource and Riskified System is a plus

Project Management skills, including strong planning and execution skills

International experience and strong cultural sensitivity

Fluency in English

Knowledge of other languages is appreciated

Proactive approach and critical thinking

Creative problem solver

Company

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