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- Department Manager (F/H) - CDI

Employer
Alexander McQueen
Location
Paris, France
Closing date
22 Dec 2023

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Job Details

Job Family Group Description - Sales / Omni-Channel: Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management. Job Family Description -Store Management: Oversees and guides the stores to ensure a unique customer experience. Manages the relationship between clients and sales team. For the customer, this is the visible face of the brand. Sub-Job Family Description - Department/Floor Manager: Manages every operation in the department or on the floor to guarantee a unique customer experience. Collaborates with store manager and assistant store manager in smooth running of operations, loss prevention compliance, human resources management and visual merchandising presentation.

Your Opportunity:

Alexander McQueen is looking for 1 exceptional Department Manager to join the team of the Flagship Saint Honoré.

You'll contribute actively to represent the House, you leads, motivates, coaches the team of the Department, you are responsible of your Department staff development and of your assigned targets and tasks achievement.

How you will contribute:

Business Leader :
  • Implement action plans defined with HQ and Store management team and ensure follow-up
  • Consistently analyze business results based on corporate reports
  • Assign targeted quantitative and qualitative goals to the department team(s)
  • Communicate high quality relevant feedback and reporting to the Assistant Store Director/Store Director or Store team
  • Build relationships with Inventory and Buying stakeholders and proactively communicate requirements
  • Monitor business environment including local competition
  • Keep store team always informed regarding Store performance


Team Manager :
  • Create and maintain a positive work environment, consistent with AMQ codes of behavior
  • Recruit, train and develop together with the Assistant Store Director or Store Director
  • Motivate and challenge the team to drive business results and job satisfaction
  • Support the Store Director in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries


Brand Ambassador :
  • Promote the culture of the House internally and externally
  • Build a network of people who have an impact on local and international luxury business in order to promote client loyalty, especially with top clients and VICs.
  • Ensure store atmosphere upholds House image


Process Leader
  • Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines
  • Execute team planning on a weekly and monthly basis and communicate this to the Assistant Store Director or Store Director
  • Challenge and improve current processes and ensure efficiency and effectiveness.


Your Skills and Experience:
  • Product sensitivity and a strong market and fashion trends knowledge, a good general culture level
  • Significant experience in the sale of luxury goods or retail
  • Managerial experience (ability to provide constructive, straightforward feedback the team members to help them succeed)
  • High sensitivity to client experience and loyalty
  • Precision, organizational skills
  • Adaptability, openness, listening abilities, curiosity
  • High availability, responsiveness
  • Product and Fashion sensitivity
  • Excellent interpersonal skills and a passion for providing excellent client service
  • A positive attitude and a willingness to learn and improve
  • English, third language appreciated


This is a fantastic opportunity to become part of a dynamic team with a visionary brand that offers possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background

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