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Social Engagement Coordinator

Employer
On
Location
Zurich
Closing date
30 Apr 2857

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Job Details

Born in the Swiss Alps with the goal of revolutionizing the running industry, On has become the world's fastest-growing sportswear brand. We're on a mission to ignite the human spirit through movement, staying true to our deep roots in performance running while growing our relevance with those who move in other ways.

In service of this ambition, we're expanding our stellar Social Engagement team who are the brand's front line: inspiring, interacting with and learning from our audiences every day. We're seeking a dynamic coordinator with a deep understanding of internet culture, a passion for the social part of social media, and a belief in the potential of social platforms as venues for dialogue and delight.

Your Mission

- Learn On's tone of voice and adopt it in replies and comments across the internet
- Understand the communities we serve and how best to interact with them via social
- Speak to these communities in a way that creates joy, inspiration and advocacy
Use social media management tools to moderate and participate in relevant conversations
- Use social listening tools to monitor and report on sentiment and volume
- Track, share and respond to social activity around On's campaigns, activations and events
- Find proactive engagement opportunities that build our brand and delight our audiences
- Translate the knowledge you gain from all this work into insights that benefit other teams

Your Story

- You are a creative writer, passionate about language and communication
- You have an interest in social listening and using online conversation to learn about people
- You have spent time in comments sections, listening tools and publishing queues
- You have a point of view on social trends and how brands behave on the internet
- You have some relevant experience at an agency, brand, publisher, platform or similar
- You are comfortable working in dynamic, fast-moving, entrepreneurial environments
- You have a passion for, or connection to, running or sport more broadly
- You are fluent in English and ideally another European language

Meet The Team

At the heart of our work is supporting our communities to dream big, and setting them on the right path to turn those dreams into reality. We're the friend who shows you a new side to the city, the run crew captain who won't let you slow into the finish, the trail runner who pushes you to the summit to soak up the sunrise. With every interaction, we strive to turn transactions into experiences, and potential customers into lifelong fans. This role will be based in Berlin, London or Zurich but the work will be hybrid and flexible, involving especially close collaboration with our team in North America. You will be supported to fit movement into your schedule.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

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